Shmuel Kagarlitskiy

Cleveland, OH

NMLS 1566258

Triple Crown Banker

Shmuel's Reviews

Kirk Hoskins
Shmuel did a very good job taking care of details and accommodating my needs in the refinancing of my home. Highly recommend him!
Sara Shinkunas Sandberg
Shmuel was great to work with! No pressure, very informative, and always available. I would highly recommend him!
DonandRose Ravanelli
Working with Shmuel was a great experience...efficient and quick with all the forms on line and very helpful to me specifically in regard to using the computer from home. I am a 71 year old novice on computers and Shmuel made it very easy
Melissa Conlan
Shmuel is what sold me on selecting Rocket Mortgage for my refinance. I was up in the air about even doing a refi in the first place but he took the time to show me the benefits of each possible option. What sold me was when he showed me what options to NOT pick - because it wasn't in my best interest. I found that impressive. He was kind and patient and super easy to work with. 5 stars ...Shmuel is what sold me on selecting Rocket Mortgage for my refinance. I was up in the air about even doing a refi in the first place but he took the time to show me the benefits of each possible option. What sold me was when he showed me what options to NOT pick - because it wasn't in my best interest. I found that impressive. He was kind and patient and super easy to work with. 5 stars indeed!Read MoreRead Less
George Spaid
Shmuel was eager for our business, very upbeat and very helpful until it became obvious
that we should have been offered a loan with the same terms, but 0.5% or greater lower
interest rate. He successfully "waited us out" until we closed.
Susan King
Very nice guy pleasure to work with
Shirley Hildebrand
Samuel was like having my best friend at my side through the entire process of the loan. He explained every thing in terms I could understand and was always there to answer any questions I had. I sincerely recommend him as an advisor as he stressed that this type of loan is not for everyone and was more like a counselor than a sales representative. I so appreciated his expertise & regard him as a...Samuel was like having my best friend at my side through the entire process of the loan. He explained every thing in terms I could understand and was always there to answer any questions I had. I sincerely recommend him as an advisor as he stressed that this type of loan is not for everyone and was more like a counselor than a sales representative. I so appreciated his expertise & regard him as a friend.Read MoreRead Less
Bob Elsloo
Shmuel was top notch, and was quick in responding to our every need. This was my sixth closing over a near 30-year period of ever changing closing procedures. My wife and I just completed our third together this morning. My father was a banker as was my wife until we moved up to Sterling in 2002 when she retired. Both of us were indoctrinated with traditional methods using one institution for ...Shmuel was top notch, and was quick in responding to our every need. This was my sixth closing over a near 30-year period of ever changing closing procedures. My wife and I just completed our third together this morning. My father was a banker as was my wife until we moved up to Sterling in 2002 when she retired. Both of us were indoctrinated with traditional methods using one institution for borrowing and closing. The Rocket Mortgage approach was much different than those previous experiences, in that the total process involved dealing with many compartmentalized functions. That was new to us, but we can understand how specialists can streamline activities in each compartment as the process continues; sort of an assembly line approach. Henry Ford invented it, Rocket Mortgage capitalized on it. I will say not all the steps were completely understandable for us being old school borrowers, but Shmuel was there ready to help with those minor instances. The overall experience was great leaving us feeling we're back in the 21st Century. To all, thanks so much for everything!Read MoreRead Less
Don Zapfel
Checking out what it would take to refi turned into a great conversation with Shmuel. I thought a 30 year fixed was the way to go. He helped us get into a 15 year fixed at a lower rate than I ever expected. He was transparent through the entire process and was available to answer my questions. He is great at what he does and we appreciate his support along with Rocket Mortgage.
Edith West
Shmuel was highly professional and exceptional to work with!!
Marcus Burrier
Very professional on the phone. Really liked the text option. Both were quick replies and had details ready to review. Didn't need to ask for help from others. Had options for me and got along great.