Sierra Kopp

Cleveland, OH

NMLS 1708379

Triple Crown Banker

Sierra's Reviews

Karen Bramley
Very friendly and personable. Almost held our hand through every step of the process (we had quite a few questions and concerns), and delivered as promised. Thanks Sierra...you deserve a raise!
Allan Davis
Sierra is awsome very knowledge able and will help u with anything even after hours would highly recommend for all ur home loan needs
Laquinsa Askew
It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call, email, or text, that’s exactly what she did. If she was supposed to call at a certain time and if she was still on the phone with another customer, she had a coworker call me just to tell me that she...It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call, email, or text, that’s exactly what she did. If she was supposed to call at a certain time and if she was still on the phone with another customer, she had a coworker call me just to tell me that she was going to be a few minutes late calling me. That alone told me that she stuck to her word. She also responded to emails quickly. If it wasn’t for Sierra, I would’ve chosen another company to give my business to. I recommend anybody that looking to do anything with their mortgage contact Sierra. She will not let you down.Read MoreRead Less
Robert Cohen
It was a pleasure to work with Sierra! She was extremely friendly, knowledgeable, and patient. She quickly responded to any questions we had and made the process so easy!
Rick Standish
Sierra was great to work with, we spent a lot of time on the phone and she was great!!! Very helpful and patient with us. Had a lot of different calls from Rocket and so glad I answered when she called!!
Mary Chavis
Excellent experience and so easy from start to finish
Jennifer Dale
She was outstanding in getting back with me when I had questions and helped the loan process go smoothly.
Beth Smith
Very knowledgeable about refinancing our home. Took us through step by step. Answering all the questions we had. Went out of her way to assist us. Would share the company and Sierra to friends and family. Thank you again for making this easy.
Yelena Kimelblat
Very professional, great attention to details, quick respond to any question big or small, very patient.
Robert Bellamy
Sierra Kopp was great! Helped us every step of the process. Made things simple, easy, and fast. Highly recommend the Rocket experience and Sierra to lead you through the process. Excellent ...