Sierra Kopp

Cleveland, OH

NMLS 1708379

Triple Crown Banker

Sierra's Reviews

Christopher Brophy
Sierra was great to work with and explained everything very well. Thanks again
Phil Boettge
Sierra is very considerate, friendly, and professional. She is especially skilled at listening to customers and running different scenarios to find a choice tailored to customer situations. Working with Sierra was a pleasure. We hope to do so again for opur next home purchase.
Mark Oliver
The refinance went extremely well and very easy, no stress or worries, Sierra was always helpful and very knowledgeable, thank
Mason Love
My husband and couldn't had it any better Sierra made it so clear and so easy . she took her time with us. I had plenty of company calling to refinance but when she explained everything I knew it was the right time.
Amanda Patel
Sierra was great she provided us with assurance and step by step guidance to make our closing as smooth as possible.
LJ Law
Sierra was very helpful. She answered our questions in a timely manner. She told us exactly what we needed to send in and how to send it.
Thank you
Charlie Campbell
Sierra let me know when the interest rate lowered substantially and with a wonderfully courteous way who then quickly, patiently and methodically led into this new mortgage without fret or hassel. She is truly an asset for Rocket Mortgage!
Shelly Raymond-Reyes
Sierra worked with me during an issue with the subordination department. Between Sierra, myself and my bank we were able to get the requested paperwork that the subordination department(come to find out) had never requested until we started working on it. She went above and beyond to get our mortage closed.
Yousef Bidaki
Sierra, in my book is the goddess of caring for clients.
Excellent communication skills and caring for the clients.
Prompt in returning phone calls as well as responding back to the e-mails.
Reid Lamson
Excellent customer service and super fast at moving things through the process!