Sierra Kopp

Cleveland, OH

NMLS 1708379

Triple Crown Banker

Sierra's Reviews

Karen Soini
It was such a pleasure to work with Sierra on the refinancing for our home. From the beginning, she was moving things quickly towards finding the lowest rates for us, the most workable cash out for our budget needs, finalizing all paperwork and closing dates. When I had any questions or concerns to discuss, Sierra was available to address them. Towards the closing date, we had to be out of town ...It was such a pleasure to work with Sierra on the refinancing for our home. From the beginning, she was moving things quickly towards finding the lowest rates for us, the most workable cash out for our budget needs, finalizing all paperwork and closing dates. When I had any questions or concerns to discuss, Sierra was available to address them. Towards the closing date, we had to be out of town which necessitated a change in the closing date. Sierra to the rescue! We very much enjoyed her, not just as a competent professional, but also as a person. She is a warm and friendly young woman. We are happy to write this review of our experience with her. Karen and Paul SoiniRead MoreRead Less
Gary Hager
Very thorough and knowledgeable. Kept me informed and followed up after closing
Mary McGraw
Sierra is a very competent and professional person. She will do whatever needs to be done to answer your questions and help however she can.
Anita Barnes
Sierra with very friendly and knowledgeable. She graciously provided us with information as requested and was very patient with us as we work through submitting all of our documents. We appreciated her support
Mcrae Watkins
Excellent service. Friendly. Answered all of our questions promptly.
Rosie Garza
Always responded to my phone messages in a timely manner and took my concerns to Refi Team. Very pleasant and cheerful when following up with us.
Linda Mesenbrink
From the first conversation to letting me know what my options were for a mortgage to the finalization of the mortgage documents, Sierra was professional and personable and was always available whenever I had questions. I would highly recommend her to anyone seeking their first mortgage or if they are refinancing.
Clyde Alexander
My loan refinance was so simple, fast and painless. The whole process was done online with the exception of the home pest control and appraisal inspection. Uploading documents to Rocket Mortgage is straightforward and easy within their App. Communication with Rocket Mortgage was great; they kept us updated on the loan process each step of the way.
Kevin Doyle
I appreciate your help and you were great to work with, thanks.
Dale Flores
Thanks Sierra! It was pleasure to work with you.