Sierra Kopp

Cleveland, OH

NMLS 1708379

Triple Crown Banker

Sierra's Reviews

Sylvia Ly Nch
sierra was professional throughout the entire process. All information she gave was accurate . Very helpful when we had any questions or concerns. Prompt in her response to all messages. Always courteous and friendly. would recommend her to anyone without hesitation. no question in our mind that she takes pride in everything she does. Can see that she no doubt is an asset to the Rocket Mortgage ...sierra was professional throughout the entire process. All information she gave was accurate . Very helpful when we had any questions or concerns. Prompt in her response to all messages. Always courteous and friendly. would recommend her to anyone without hesitation. no question in our mind that she takes pride in everything she does. Can see that she no doubt is an asset to the Rocket Mortgage family.Read MoreRead Less
Bryant Loy
Sierra was fantastic and closed this loan much more quickly than I ever could have imagined. I highly recommend her to anyone considering a loan. She was fantastic, incredibly responsive, and very knowledgable.
Charlie Brown
Sierra was very great from the first phone call till closing, she was awesome and very professional ThankYou. Thank-you Judy Bocook
Virginia Saskel
If I could give more than 5 stars Sierra would deserve many more. Very professional, caring and very good at getting the job done. Process can be a bit complex and exhausting doing everything online and she made it very easy and painless. Extremely timely on follow thru and getting answers to outstanding questions. Again, one of the most professional people I have ever encountered working ...If I could give more than 5 stars Sierra would deserve many more. Very professional, caring and very good at getting the job done. Process can be a bit complex and exhausting doing everything online and she made it very easy and painless. Extremely timely on follow thru and getting answers to outstanding questions. Again, one of the most professional people I have ever encountered working online with. What ever you are paying .... it is not enough!!! Rocket is one lucky company to have on board.Read MoreRead Less
Robert Burke
Sierra, impeccable customer service. Sierra answered all my questions ( many asked) promptly. Don’t let Sierra go she should be the poster spokesperson for Rocket.
Give her a raise and promotion. I would hire Sierra alone for her service skills, in any industry.
I think Sierra is a Rock Star.
sierra thank you so much.
Felicia Stephen
Sierra was such a great help in facilitating our loan. She made the process so easy and enjoyable! She answered questions we had and always made time for us regardless of the time. It was my sincere pleasure to complete the loan process with Sierra! Thank you so much!
James Young
Very knowledgeable ,personable ,very courteous,i was nervous and Sierra calmed me right down and led me through the complete process. Sierra thank you you made this so easy on my end your a very good person and great for rocket mortgageThank You
Andrena Vasser-Atkins
Sierra, was a breath of fresh air. She is a person of her word. If she can do something for you she will. She is dependable , considerate, thoughtful and honest. I thank Sierra for working my loan.
Jamie Sutherland
Sierra made the entire process so smooth. We can't thank her enough for all her help even after hours she was responsive and extremely friendly.
Brad N Erika Stewart
Sierra made the whole process go smoothly, she kept in contact and helped us every step of the way. We couldn’t ask for a better experience.
Yucel Ors
I cannot thank Sierra enough for helping me refinance my mortgage. She took the time to look at all possible options and work with me to find a solution that would save me almost $800 or more a month. Thanks Sierra for all your help!