Steph Labaki

Cleveland, OH

NMLS 2023866

Executive Banker

Steph's Reviews

Donald Rodrick
Steph was a 7 star performer!! He outlined the process at the very beginning and was always available to help. We have been thru this process several times in the past 33 years and it by far the smoothest! Pay him more before he gets away!!!
Jason Scott
Steph was fantastic! I've never gone through a refinance like this before, and he walked us through the entire process with clarity and patience. He made what could have been a stressful experience feel smooth and manageable. I would highly recommend Steph and the Rocket Mortgage team to anyone looking for expert guidance and top-notch service.
Christie Yasofsky
Steph was absolutely amazing to work with throughout this entire process. It was seamless and he really explained every step of the way while treating my unique situation with respect.
Barbara Coleman
Steph was professional through the entire process, explained detail by detail of my expectation. Great personality and knowledgeable of Rocket process. Communication and collaboration was incredibly awesome. Thank you for making my life a little easier.
BarbaraC
Jack T
Super professional and very understanding. Explained the entire process and communicated with us at all times. Always available for questions and always responded in a timely manner. Great personality and very kind. Would highly recommend Steph to anyone that could use his services. Thank you again for everything and making our lives easy.
Nancy Arndt Brown
Steph was very knowledgeable, efficient, and patient. He stayed on top of things and our loan was processed in a timely manner.
laicomp
Very knowledgeable, clear, concise, efficient and willing to help at any time.
Richard Burnworth
Steph Labaki handled our loan all the way to the end. Excellent communications all the way. Extremely very kind , Awesome personality. Very highly recommended!!!!
Thank you Sir
Theo Austin
As a first time homebuyer, Steph was extremely patient and helpful. He was always available whenever we needed him and worked well with our realtor as well. We owe finding our perfect first home to him!
Lee Ann Simmons
Steph was the most competent person I have dealt with. He was always there for any questions and treated me with the greatest respect. More people should learn his methods for handling sensitive issues. Thank you Steph!
Ann Roberts
My husband and I re-mortgaged our home and actually made it through the process only because of Steph! We are both retired and just realized that we also retired our knowledge of today’s technology......not a pretty picture if you need to do anything on a computer. I really do not know how Steph managed to guide us through the process....he probably wonders himself. We took up much more of his ...My husband and I re-mortgaged our home and actually made it through the process only because of Steph! We are both retired and just realized that we also retired our knowledge of today’s technology......not a pretty picture if you need to do anything on a computer. I really do not know how Steph managed to guide us through the process....he probably wonders himself. We took up much more of his time with continuing patience throughout. There’s no doubt that his professional, knowledgeable, and thoroughness makes him the best of the best! Anyone will feel confident with the first phone call!Read MoreRead Less
Sara Cote
Steph was terrific to work with, very knowledgeable. Made the process very easy for us.