Stephanie Taylor

Cleveland, OH

NMLS 1687891

Triple Crown Banker

Stephanie's Reviews

Corry Manert
I don't give reviews often. You have to either be really good, or really bad. Stephanie and the whole Rocket team are beyond really good. I'm tempted to hire a website hacker just to have them add a 6th star.

When I put in a request to check refi rates, I wasn't even really considering doing it. I just wanted to see where the market was. I told Stephanie that, she understood, and explained ...I don't give reviews often. You have to either be really good, or really bad. Stephanie and the whole Rocket team are beyond really good. I'm tempted to hire a website hacker just to have them add a 6th star.

When I put in a request to check refi rates, I wasn't even really considering doing it. I just wanted to see where the market was. I told Stephanie that, she understood, and explained things to me in a simple, direct, easy to understand way without placing any pressure on me to make a decision. A few days later I had questions, and she got right back to me.

Once I decided it was time to move forward, her and the whole team moved so fast I was shocked. But they were not just fast, they were efficient through every step of the way, yet didn't at any point make me feel rushed.

My only regrets are not taking her advice a little sooner, and that I don't know anyone that needs her help right now that I can refer to her.Read MoreRead Less
Ida Tamm
Stephanie was a great loan advisor, who was very knowledgeable and professional. She was not the pushy type of loan advisor from the outset. She did not have any issues giving me a day in the beginning after she provided the preliminary numbers; unlike some other loan advisors who expected me to commit and sign that same day when they were told that I am trying to get a quote comparison. While the...Stephanie was a great loan advisor, who was very knowledgeable and professional. She was not the pushy type of loan advisor from the outset. She did not have any issues giving me a day in the beginning after she provided the preliminary numbers; unlike some other loan advisors who expected me to commit and sign that same day when they were told that I am trying to get a quote comparison. While the rate with Rocket may be a little higher for my situation, but the professionalism and knowledgeability from Stephanie was more important. Her thoroughness & follow through cannot be beat. She explained everything & was very transparent & honest. The mortgage process is complex & it is important to work with someone who is not only knowledgeable, but genuine and trustworthy. I highly recommend Stephanie & so fortunate & thankful that she made the process go so smoothly despite some bumps. She was there from beginning to the end.Read MoreRead Less
Ross Salupo
Wow..... Great follow through! Stephanie was absolutely fantastic. She followed up and answered all my questions and a very timely and professional manner. That only did she answer my questions but she also gave me additional options that I was never aware of. I know that if I never in need of financial assistance, I will not hesitate to give Stephanie a call. I will absolutely refer anybody in ...Wow..... Great follow through! Stephanie was absolutely fantastic. She followed up and answered all my questions and a very timely and professional manner. That only did she answer my questions but she also gave me additional options that I was never aware of. I know that if I never in need of financial assistance, I will not hesitate to give Stephanie a call. I will absolutely refer anybody in need of money to her.Read MoreRead Less
Leslie Garza
Stephanie Taylor is an outstanding advisor. Highly knowledgeable in her field and adds value to the customer by advising. When we decide to move forward with any mortgage needs in the near future, we will contact Stephanie first. Thank you Stephanie!
Jim Carne
Stephanie Taylor was awesome to work with. If there was anything we did not understand, she completely explained it to us.
Jon Carpenter
Stephanie Taylor was great to work with, she explained the steps and what needed to be done to get my goal achieved. I have called her after my closing was completed, she still helped me.
Doug Nelson
Stephanie is very pleasant to deal with, always there to answer questions
Annabelle Remmers
Stephanie is a little dynamo. She works tirelessly to complete your loan quickly and efficiently. Stephanie takes the time to walk you through the steps of the loan. Stephanie is the best I have ever worked with!
Richard Latora
Stephanie is smart, bright, knows her business, and is patient.
She walked me through the new millennium online experience.
Lorraine La Rocca Toth
'This was a difficult decision for me to make and Stephanie really and truly made it very clear and simple. She guided me through the whole process of this decision making. Stephanie is very knowledge of her job, honest, friendly and has lots of patience to answer all my thousands of questions.