Stephanie Taylor

Cleveland, OH

NMLS 1687891

Triple Crown Banker

Stephanie's Reviews

Jill Welch
Stephanie is top-notch in her helpfulness and knowledge in Mortgage Manager. Her willingness to stay on top of the process, and the navigation of my loan in a timely, and responsible manner was outstanding and awesome. Thank you Stephanie for all you did for me!!
Ranjeeta Sarangi
Stephanie is very knowledgeable, helpful, fast and communicative. She is extremely sweet and makes the process easy. I would highly recommend Stephanie for mortgage needs.
Brandon Henderson
Stephanie was quick, efficient, and communicative. Very personable along the way. Would use again and recommend to everyone!
Karla Graham
Stephanie made this process much easier than the usual refi, she was very helpful! We appreciated her attention to detail and keeping us informed every step of the way
Matthew Robinson
I highly recommend Stephenie because she is actually truly- really good at what she does, one and two, she takes all the time in the world you need, and with no rush to help to explain things aka the process so even a "caveman," ME, can understand lol. No, just kidding she is a truly great person and a true professional to deal with in a somewhat stressful situation via refinancing your home. She...I highly recommend Stephenie because she is actually truly- really good at what she does, one and two, she takes all the time in the world you need, and with no rush to help to explain things aka the process so even a "caveman," ME, can understand lol. No, just kidding she is a truly great person and a true professional to deal with in a somewhat stressful situation via refinancing your home. She knows her business extremely well, which you will notice during the entire process, and she is hands down one of the best- if not the best person in her field I have worked with, and if there is anything she doesn't know,- which rarely ever happens- she will have an answer to you with 24 hours or less. I wish I had better words to help describe people like her, there are so few people anything close to her, but she truly cares about you and your business and making sure you are secure with every single step of the process. I couldn't reccommend her any higher, she is truly one of the best if not the best you could have to get this process completed with almost no fuss, or issues no small thing.Read MoreRead Less
Debbie Hardy
Stephanie was very helpful and patient answered all of my questions, if she didn't know the answer she found out and got back with me quickly. I would definitely work with Stephanie again and refer her.
Cindy Zamonas
Stephanie was such a pleasure to work with! She has such a kind personality and makes you feel so at ease with asking any questions you may have concerns about. She is very professional and is very knowledgeable and serious about her job! My husband and I are so happy we had the pleasure to work with Stephanie, and we always know she will be there for any extra support we would need. We can’t say ...Stephanie was such a pleasure to work with! She has such a kind personality and makes you feel so at ease with asking any questions you may have concerns about. She is very professional and is very knowledgeable and serious about her job! My husband and I are so happy we had the pleasure to work with Stephanie, and we always know she will be there for any extra support we would need. We can’t say enough about her work ethic. She is so enthusiastic, friendly, prompt with returning phone calls, and goes above and beyond your expectations! Thank you for all your help and support! It is greatly appreciated😊Read MoreRead Less
Wayne Thomas
Stephanie was friendly knowledgeable and very helpful. Above all she was very patient with us getting us through the computer portion of the application process.
Sharon Longino
Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the ...Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the process. She was wonderful and so helpful.

Thank you Coach Stephanie! You rock!Read MoreRead Less
Sam Perryman
Stephanie's the best. I would recommend her to others who have similar needs to mine.