I have nothing but praise for Stephanie and the entire Rocket mortgage organization. She helped us through the entire process. Whenever I had questions or concerns she explained everything. There wasn't any pressure to complete our loan, she gave us our options and had us contact her when we decided what to do. The entire group was very professional and pleasant. Thank You.
Hector R. Caro
Hector R. Caro
551
I was extremely satisfied with Stephanie and her support throughout the loan process. Very professional and helpful.
charity rinker
charity rinker
551
Stephanie made the entire process easy, from her ability to clearly explain processes and requirements to her patience and, most importantly, her support throughout the entire deal. A true professional!
Julia Kim
Julia Kim
551
Stephanie is on top of everything, is thorough and follows through. We had some hiccups on getting the mortgage approved but she persisted , was able to navigate and resolve the issue so we could close on the loan.
Thomas Hannawacker
Thomas Hannawacker
551
Stephanie is great to work with, she made it very easy to understand and navigate through the process. thank you
Beth Powers
Beth Powers
551
Fabulous working with Stephanie. Clear, concise, easy to understand. 5 stars for her!! The best
551
Amazing person. Stephanie is the most efficient banker we ever delt with. She is very caring and knowledgeable. Made us feel like her only concern ever during our loan process. Highly highly recommended.
Kimberly Brown
Kimberly Brown
551
Stephanie is a total professional. She guided us through this process in a way that alleviated our concerns and made it as simple as it could be, totally personable and supportive. She answered every question accurately, honestly, and promptly! She's a gem!!
Ramona Gonzalez
Ramona Gonzalez
551
My husband and I recently closed on our home refinancing and I want to commend Stephanie Taylor, our loan advisor, for smoothly guiding me thru the whole process. At first I was skeptical on doing transactions over the phone and on line but Stephanie answered all my questions, she was calm and very patient with me since I’m not too savvy on technology. She instilled in me a sincere confidence ...My husband and I recently closed on our home refinancing and I want to commend Stephanie Taylor, our loan advisor, for smoothly guiding me thru the whole process. At first I was skeptical on doing transactions over the phone and on line but Stephanie answered all my questions, she was calm and very patient with me since I’m not too savvy on technology. She instilled in me a sincere confidence and with her assistance, as well as the Rocket Mortgage team, our loan request was successful. I recommend Stephanie Taylor to anyone looking into any home financing needs. Thank you Stephanie and best wishes to you!Read MoreRead Less
Reyhanna Abdullah
Reyhanna Abdullah
551
Stephanie was great through the whole process. She was attentive and communicates well.
W Seth Sebrans
W Seth Sebrans
551
I was not shopping for a mortgage today...but a third-party offer, the kind I usually would ignore, had me fill out some details about home, property, and cashing in/out.
The invitations to explore options came streaming in, all bypassed, except for the one from Rocket, which I had heard was a well-managed company with fine guiding values. (It is)
So I responded to simply thank them, but to say I ...I was not shopping for a mortgage today...but a third-party offer, the kind I usually would ignore, had me fill out some details about home, property, and cashing in/out.
The invitations to explore options came streaming in, all bypassed, except for the one from Rocket, which I had heard was a well-managed company with fine guiding values. (It is)
So I responded to simply thank them, but to say I was not in the market. That turned into a delightful, informative 30-minute conversation with Stephanie, who modeled the very best of people-centered professionalism. She is refreshingly direct-spoken, trustable, well-informed, personable, and experienced.
In the end, even though I still am not "in the market" - I learned about new options I hadn't considered and will go straight to Stephanie and Rocket if/when that time comes.Read MoreRead Less
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