Stephanie worked professionally, expeditiously, and efficiently in a trusting, warm, and friendly manner.
Wade Stanley
Wade Stanley
551
She was the BEST! We started the loan process with a different person, that wasnt good. Very misleading and hard to understand her explanations. However, Stephanie was excellent. She deserves more than 5 stars!
Voz Vanelli
Voz Vanelli
551
Professional, Personable, Persistent… At all times, Stephanie was cool, calm, confident. Kept me informed, guided me through the loan complexities, encouraged me all through the process. Clearly answered all questions, made sure I was fully informed about all elements set before me.
Integrity, Honesty, Humility… Stephanie was always, positive, reassuring and optimistic. As I’d grumble about this or...Professional, Personable, Persistent… At all times, Stephanie was cool, calm, confident. Kept me informed, guided me through the loan complexities, encouraged me all through the process. Clearly answered all questions, made sure I was fully informed about all elements set before me.
Integrity, Honesty, Humility… Stephanie was always, positive, reassuring and optimistic. As I’d grumble about this or that, she would laughingly say, “everything would work out”. As the disclosure requests kept coming, the seeming unending questions, financial documents, legal verification’s mounting, she reminded me “this was not out of the ordinary” and was a necessary part of the process. Never misleading, always truthful, sympathetic and understanding…
Cheerful, Confident, Cool… Stephanie would voice encouragement; she has an infectious “we’ll get it done” attitude. Stephanie seemed like an older sister; cheering me on as I delivered documents completing each task. She made it sound as if I was doing her a favor, while all along it was Stephanie taking me by the hand, walking me to the finish line, ultimately achieving the result I was hopefully asking for.
Stephanie was excellent to work with. She helped me throughout the entire refinance process and made it so easy. I appreciate the professionalism and knowledge. Thank you Stephanie!
Melissa Veloz
Melissa Veloz
551
Stephanie was patient kind and very knowledgeable. She walked my husband and I through the closing process making us feel very confident in her care.
Steve Jones
Steve Jones
551
Stephanie was great to work with. She walked us through the process and answered all the questions and kept us updated. Very professional and cool!
John T. Wirsching
John T. Wirsching
551
Refinancing a mortgage can be a scarry undertaking but Stephanie explained every question and calmed every nerve throughout the entire process. She embodies costumer service and goes above any expectation. It was a pleasure having Stephanie service our loan. Thank you so much.
Steve Rieder
Steve Rieder
551
We had a very positive experience Stephanie. She was on the ball with everything throughout our mortgage process keeping us up to date all the way. Went off without a hitch.
Kelly Veloz
Kelly Veloz
551
OMG Stephanie... What can I say, you made the whole process too easy for my wife and I we want to thank you for working with our busy schedule because we work for the school system, and it's so hard for us to pick up the phone, and when you call me I am moving from school to school, saying can't talk now but you are soooo AWESOME!!! You are awesome.
Nancy Tran
Nancy Tran
551
She is very kind and very helpful. She is very patience.
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