Working with Stephanie and her team has been a pleasure. She is like talking to a friend on the phone. Always kept me informed of every move, she made the refinance experience a pleasure. I would highly recommend using Rocket Mortgage to anyone needing a mortgage, or refinance. I only wish they were closer so I could pop some champagne with Stephanie, Anne, and Matt! Thanks again.
Kasey Duffin Jackson
Kasey Duffin Jackson
551
She was so kind and went above and beyond to help me get my loan!
Rhonda Yamamoto
Rhonda Yamamoto
551
Wow! Things could not have gone any quicker or smoother. Stephanie was on top of it and extremely profesdional all the way. We would use her again in a heartbeat.
Wes Yamamoto Yamamoto
Wes Yamamoto Yamamoto
551
Cannot say enough about Stephanie. She is a true professional and is excellent at her job. You can tell she loves what she does! Calls were answered promptly and questions were answered in an easy to understand manner. Our loan closed quickly and we were surprised in how easy the whole process was. I would recommend her and her company without hesitation.
Joseph Brecher
Joseph Brecher
551
Stephanie was an angel that helped us every step of the process. She is a warm and special person that wants to help whenever she can. She always had the answer for us, even before we asked. If not for her personal attention, I am not sure if I would have gone thru the whole process.
Thanks for being there for us.
Marija Thomas
Marija Thomas
551
Stephanie and her team bent over backwards to help us with our refi. We had endured the most awful service from our previous provider and were both delighted and relieved at the careful personal attention we got from Stephanie. Every single email was returned, and every phone call answered. In addition when there as a small hiccup towards the end of our process, Stephanie handled it with ease. I ...Stephanie and her team bent over backwards to help us with our refi. We had endured the most awful service from our previous provider and were both delighted and relieved at the careful personal attention we got from Stephanie. Every single email was returned, and every phone call answered. In addition when there as a small hiccup towards the end of our process, Stephanie handled it with ease. I felt completely taken care of in her hands. I would recommend her and Rocket Mortgage to anyone buying a house or refinancing. The online interface made everything such a snap! Read MoreRead Less
Dian Clyne Thomas
Dian Clyne Thomas
551
Stephanie kept us informed during the complete process so we knew what was happening at all times. She went above and beyond to clear any issues to get to a smooth closing. She has such a wonderful attitude and very pleasant to work with. She is very professional and very knowledgable. We have worked with Stephanie before and will again in the future!
Pj Nash
Pj Nash
551
Stephanie was always prompt in returning my calls and emails. If she didn't have the answer to a question or concern she got an answer asap!! Me and my wife were very impressed and pleased with the customer service and knowledge Stephanie provided. If we ever decided to refinance our house or buy another home Stephanie will be the first person we call! She made the process so easy. Thanks ... Stephanie was always prompt in returning my calls and emails. If she didn't have the answer to a question or concern she got an answer asap!! Me and my wife were very impressed and pleased with the customer service and knowledge Stephanie provided. If we ever decided to refinance our house or buy another home Stephanie will be the first person we call! She made the process so easy. Thanks Stephanie!!!Read MoreRead Less
Linda Scribner
Linda Scribner
551
Stephanie and her partner were exceptionally professional, considerate of my poor technology ability, thorough and proficient. We were very pleased with the whole Rocket Mortgage process. The other part of this equation was Chris Kiss who was equally exceptional. I appreciated his returning phone calls quickly and positive, helpful manner. Jobs well done!!! Thank you.
Shawn Hancock
Shawn Hancock
551
Stephanie was a great help and caring in helping with all out questions during our mortgage process. I highly recommend her and her coworker Renee Hays!
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