Durning the pandemic things were slower to be reviewed by the bank. Stephanie was very communicative about where we were in the process.
Michael Mclarty
Michael Mclarty
551
I had the pleasure of working with Stephanie as part of my refinance with Rocket Mortgage. I can say with 100% certainty that she was the best I have ever worked with. Her knowledge of the product, her understanding of my requirements and qualifications, and most of all her prompt and precise communication puts her at a superior level versus any other encounter I have had relevant to my loan ...I had the pleasure of working with Stephanie as part of my refinance with Rocket Mortgage. I can say with 100% certainty that she was the best I have ever worked with. Her knowledge of the product, her understanding of my requirements and qualifications, and most of all her prompt and precise communication puts her at a superior level versus any other encounter I have had relevant to my loan experiences. Whomever she reports to should cherish Stephanie's capabilities and express such at each evaluation!! Many thanks!! Mike McLartyRead MoreRead Less
Carolyn Solano Rossetti
Carolyn Solano Rossetti
551
To put it mildly, working on our refinancing loan with Stephanie was utterly seamless. A consummate professional, she also excelled at simplifying the process for us which we greatly appreciated. In addition to be highly knowledgeable, she was responsive, friendly and made us feel as though we were her only clients. We were so satisfied and impressed we convinced our brother to contact Stephanie ...To put it mildly, working on our refinancing loan with Stephanie was utterly seamless. A consummate professional, she also excelled at simplifying the process for us which we greatly appreciated. In addition to be highly knowledgeable, she was responsive, friendly and made us feel as though we were her only clients. We were so satisfied and impressed we convinced our brother to contact Stephanie directly for his refinance. Five-star service no doubt.Read MoreRead Less
Cristy Weston Dunn
Cristy Weston Dunn
551
Stephanie was excellent! She made things easy to understand and made the process enjoyable. I always knew what was going on and what the next steps were. I would highly recommend her!! She is the best!
Sam Beavers
Sam Beavers
551
Stephanie was extremely helpful throughout the entire process. She was very prompt in responding when I called her. She answered my questions clearly. If I could give her ten stars, I would. I highly recommend working with Stephanie. It was a fantastic experience.
Steven Paul
Steven Paul
551
Stephanie did a great job of going over all my options for refinance. She was prompt and professional always there for me every step of the way. I really appreciated her service and the way she does business! This was the smoothest and fastest transaction! Thank you Stephanie! Great Job!
Scott Kendrick
Scott Kendrick
551
Stephanie was terrific to deal with and with us every step of the way.
Stephen Boswell
Stephen Boswell
551
Excellent job! Very smooth process, she explained everything very well, each step of the way. She was extremely helpful, and she made sure there were no surprises. Got us a great rate on our refinance. Saved us thousands in interest!
Travis Schaefer
Travis Schaefer
551
Very friendly and was always willing to help answer questions
Ashley Farkas
Ashley Farkas
551
Stephanie Thomas was a phenomenal agent - she got back to me quickly when I had questions, checked in with me during the refinancing process and overall was pleasant and professional. Highly recommend working with her!
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