Stephen McKanna

Detroit, MI

NMLS 23258

Senior Banking Support Consultant

Stephen's Reviews

Nancy Scott Jerome
Stephen was very personable, responsive and thorough, to the point we would have looked him up and had a beer with him when we visit family in Michigan.
Jay Callaway
Very attentive to our needs. Good continual contact re the whole process. Knowledgeable. Would gladly recommend him as a Qicken associate to team up with if any family or friends asked for a referral.
Jim Glaser
Steve was excellent. Very responsive to any of the many unexpected situations that come up during these types of transactions and kept his eye on the process as a whole from the start thru the finish.
Hugh Abernethy
Stephen provided my wife and I with exemplary support, service and guidance throughout the mortgage process. He followed up promptly, provided facts, not conjecture throughout our interactions. If you're looking for a mortgage, Stephen is the pro for you! Contact him- you'll be glad you did!
Ty Daul
I've worked with Stephen on 4 different loans / refis. He has been excellent to work with each time. Very responsive and helps find solutions to obstacles.
Doug Eberhart
prompt and outstanding customer service (via email and phone). Understood all the issues, provided spot-on guidance, and made discussions understandable (for those who are not experts in the mortgage business).
Shelley Wagner
I had the pleasure of working with Stephen over 3 times for purchase/refinance. He is professional, responsive and makes the process easy. He is knowledgeable about the process and helps the client meet the multiple deadlines. I give Stephen a strong recommendation -- you should try him!
Nicholas Scott
Stephen was outstanding from start to finish. He answered all of our questions, guided us through the entire process and was extremely patient. He was always prompt in responding to any and all communication and went our of his way to explain every step along the way. Overall working with Stephen was a great experience and we have been very pleased with the end result.
Adrian Llerena
Steve was easy to work with, super responsive, and made the whole process of getting a new mortgage a great experience. I have already recommended him to family members, and will definitely continue recommending him.
Steve Knight
Stephen did a wonderful job. He is extremely professional and is always in a positive frame of mind. I am sold on Rocket Mortgage because of Stephen and will us him as my first contact the next time I do a real estate transaction. I would give him a raise.