Steve was very helpful through the mortgage process. Always called me back the same day and if he couldn’t answer my question he always directed me to the right person in his team that could.
Tom Wilk
Tom Wilk
551
Very professional. Worked very hard to help my loan process. Gave me plenty of time to gather documents
Bob Garcia
Bob Garcia
551
All contasct with Steve was very professional yet personable. It was a pleasure to work with him throughout our process.
Linda Garcia
Linda Garcia
551
Steve was very professional and we enjoyed working with him. He was on top of it at all times and never a slow down in the entire process. He followed up as needed and was always pleasant to work with. We would not hesitate to call him with any questions or future changes we would like to make.
Super satisfied customer - Linda Garcia
Jeremy Creel
Jeremy Creel
551
Steve has been nothing but accommodating even after the close of the loan. He has answered every question no matter how small in amazingly quick fashion! Thank you Steve!
Jason Uhlman
Jason Uhlman
551
Thank you Steve for the great job on our refi, Kim and I are very happy with the result.
Debbie Wirth Kurek
Debbie Wirth Kurek
551
Very quick and efficient! Thank you for making our ref easy!
Michael Kleeberg
Michael Kleeberg
551
I have applied for refinancing before, and the process took weeks. I was very surprised to receive texts, followed by phone calls, from Steve WHILE I WAS SITTING AT THE COMPUTER after just having submitted my application. Previous experiences, while not unpleasant, have never gone quite so expeditiously. Steve was knowledgeable, and even was able to get my payment reduced after I asked him ...I have applied for refinancing before, and the process took weeks. I was very surprised to receive texts, followed by phone calls, from Steve WHILE I WAS SITTING AT THE COMPUTER after just having submitted my application. Previous experiences, while not unpleasant, have never gone quite so expeditiously. Steve was knowledgeable, and even was able to get my payment reduced after I asked him especially. I have not yet had to make my first payment, but if the rest of the experience goes this smoothly, I'll stay happy.Read MoreRead Less
Jeb Boyd
Jeb Boyd
541
Steve was very responsive when I tried to contact him and very helpful. Thanks!
Bob Sacamano
Bob Sacamano
551
Steve was the first person I contacted with Rocket Mortgage through the chat function. He was professional and gave me the exact details of what I needed to do immediately and continually through the process. As someone who has done many mortgage loans I am familiar with the process and provided to him and then consequently the underwriting team all the information they asked for immediately. ...Steve was the first person I contacted with Rocket Mortgage through the chat function. He was professional and gave me the exact details of what I needed to do immediately and continually through the process. As someone who has done many mortgage loans I am familiar with the process and provided to him and then consequently the underwriting team all the information they asked for immediately. Steve was so good and on track that this loan closed in 18 days! That is unheard of with normal mortgage lenders. Great job by Steve and Rocket Mortgage!Read MoreRead Less
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