The entire online loan process was exceptionally well tailored to the consumer. But when we encountered hiccups (we had a dramatic shift in income) Steve truly stepped up and found an alternative solution which met all of our needs. Further, not only did the loan close in a timely fashion, we never had to leave home to make it happen.
Renee Faulk
Renee Faulk
551
Steve was prompt and supportive through our refinancing process. I highly recommend him.
Ashley Givens
Ashley Givens
551
Steve was great through the entire loan process. He answered all of our questions and made this easy and enjoyable. I would recommend Steve to anyone interested in working with Rocket Mortgage.
Doug Brown
Doug Brown
551
Great service. Very easy to deal with and professional.
Ross Bade
Ross Bade
551
He did a good job with me always keep me up to day on his side of the loan,So yes he is the man thank you
Ricardo Lucio Rumayor
Ricardo Lucio Rumayor
551
Tks for your help to refinance we felt we were being duped by the previous owner financed lender which we were paying 8.5% interest and now were down to 3.99%; so thank you very much for your support. We have an emotional release from owner financing which did not seem correct for other reasons also so thanks for liberating us from this financial and emotional hang up!
Jason Webb
Jason Webb
551
Response time to questions and the speed of the entire process was outstanding.
Debbie Alston
Debbie Alston
551
He worked with me and for me. He helped me to get the financing that was right for me.
Trip Braund
Trip Braund
551
Steve was excellent and a pleasure with which to work. He is very knowledgeable, extremely professional and took great measures to insure that I was well informed throughout the refinancing process. He is very personable and always had time to thoroughly answer any qusation I had be it email or phone. I cannot cemmend Steve enough and would definitley recommend Rocket Mortgage to family and ...Steve was excellent and a pleasure with which to work. He is very knowledgeable, extremely professional and took great measures to insure that I was well informed throughout the refinancing process. He is very personable and always had time to thoroughly answer any qusation I had be it email or phone. I cannot cemmend Steve enough and would definitley recommend Rocket Mortgage to family and friends. This was the best financial transaction I've ever had. Read MoreRead Less
551
Thanks, Steve! Our refinance went through so quickly and painlessly -- unbelievable! Our entire experience with Rocket Mortgage was relatively easy and effortless. The communication with each and every representative has been awesome. We met with Steve initially to get started and he set the stage for a nice, personable transaction. We appreciate everything you did to help us. Marcus and ...Thanks, Steve! Our refinance went through so quickly and painlessly -- unbelievable! Our entire experience with Rocket Mortgage was relatively easy and effortless. The communication with each and every representative has been awesome. We met with Steve initially to get started and he set the stage for a nice, personable transaction. We appreciate everything you did to help us. Marcus and DebRead MoreRead Less
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