Simply The Best! This process contained so many challenges. Like - Where's the info? The tech isn't working. I started with another company and when I told them I would be working with Rocket, they threw so many obstacles. Dragged their feet. Harassed. Robo calls every 10 minutes. AND, I was dealing with a medical issue. Yet, there was Steve. Rock solid. Patient. Held my hand. Sought alternate ...Simply The Best! This process contained so many challenges. Like - Where's the info? The tech isn't working. I started with another company and when I told them I would be working with Rocket, they threw so many obstacles. Dragged their feet. Harassed. Robo calls every 10 minutes. AND, I was dealing with a medical issue. Yet, there was Steve. Rock solid. Patient. Held my hand. Sought alternate ways of getting things done. When I thought there was no way we'd ever get to closing, Steve staunchly and persistently worked around the problems. Steve is Simply. The. Best! Thank you for everything, Steve.Read MoreRead Less
Mario Terran
Mario Terran
551
Could not have gone through this process without having the help of Steve Hoppe. He was amazing. Very Knowledgable and patient with me. Walked me through every step, I feel he went the extra mile. I recommend Steve for anyone who wants to refinance, he will make the process easier. He’s the best in my book.
Nadia Meeks
Nadia Meeks
551
I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of this month and requested Steve since i had established rapport with him. He was able to get my husband and I thru this process in 2weeks. Steve definitely made sure I understood the process and ...I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of this month and requested Steve since i had established rapport with him. He was able to get my husband and I thru this process in 2weeks. Steve definitely made sure I understood the process and anything I had questions about he answered. This process was as smooth as I’d hoped it would be and a lot that has to do with making sure I had everything completed and needed on my end and my loan officer Steve being on top of his duties as well. I will definitely refer him to others that are looking to buy or refinance in the future. Thanks again Steve 😊Read MoreRead Less
Jim Plumadore
Jim Plumadore
551
We were very happy with the treatment we received while Tefinancing.
Marvin Spotts
Marvin Spotts
551
My experience with rocket has been nothing but Great. My first contact with this company was with Steve and it was a pleasant conversation. From that initial conversation I’m speaking with Steve I felt this might be a company and I want to use. And I was happy that I made a choice to work with
Jesse Casares
Jesse Casares
551
Very patient. Explained as we went thru documents. Always stayed in touch
Lori Deem
Lori Deem
551
Knowledgable, clear with instructions and information we needed. Always accessible to answer any questions and concerns.
Elsa McMakin
Elsa McMakin
551
Terrific. Professional. Capable. Kind
Janice Cole
Janice Cole
551
great experience! Steve was very helpful and knowledgeable!
Lou Ann Daniels
Lou Ann Daniels
551
Very friendly,professional and helpful.
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