Tala is an exceptional loan expert and Rocket Mortgage is lucky to have her. She makes the refinance process seamless and she is always there to answer any questions you might have. She goes above and beyond to make sure you are comfortable and you understand each step in the process. No question was ever insignificant and either she or someone on her team were always there to make us feel as ...Tala is an exceptional loan expert and Rocket Mortgage is lucky to have her. She makes the refinance process seamless and she is always there to answer any questions you might have. She goes above and beyond to make sure you are comfortable and you understand each step in the process. No question was ever insignificant and either she or someone on her team were always there to make us feel as though our loan was a top priority. We refinanced before and never got the attention and support that Tala and her team provided. She is smart, caring and generous with her time. She has superior knowledge as a refi loan expert and I would be honored to give her name to friends and family who want to refinance. I definitely feel as though we made a lifelong friend. A huge thanks to Rocket Mortgage for hiring her she undeniably put the serve back in customer service. Thank you Tala for a fantastic experience you were truly a blessing in our lives.Read MoreRead Less
Cecil Brown
Cecil Brown
551
During my refinance to Rocket Mortgage, Tala made sure that I understood all the pros and cons and continued to maintain a connection with me throughout the process to assure that I was aware of VA and other requirements, necessary to complete a seamless transaction. She and her team made my experience very smooth.
Bob Rudderow
Bob Rudderow
551
personable and responsive. No pressure but comfortably persistent.
Maureen Cary
Maureen Cary
541
Tala was very professional and ensured that everything went smoothly
Kyle Ashcroft
Kyle Ashcroft
541
Tala was very professional to work with. She was quick to get back to me when I needed assistance.
Joy Lecue
Joy Lecue
551
Tala was very excellent in her ability to get us the best loan possible. She was always helpful and very knowledgeable throughout the whole process from beginning through closing. I would definitely recommend her in the future! Thank you Tala!
WomenIn Vonda
WomenIn Vonda
551
Tala, was very efficient and knowledgable, she was helpful and always willing to do her very best to make sure my husband and I stayed well informed regarding our closing. She is truly an asset to your company and a breath of peace to the customers she serves.
Rita Rohleder
Rita Rohleder
551
She was very professional and knowledgeable. She was willing to help in any way that she could to complete the process of refinancing my home.
Lcdr Gaul
Lcdr Gaul
551
Tala is a credit to her Company. She is pleasant to work with and keeps you informed as to what is going on with your Loan Application. Her demeanor on the telephone is of the highest quality and it was a pleasure to speak with her.
Grace Nwokocha-Chiaghanam
Grace Nwokocha-Chiaghanam
551
Tala was an excellent representative that worked extremely hard for me and with me to get my loan refinanced and for that, I wil be eternally thank full. Thanks.
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