Really impressed with Tala's responsiveness and exploration of alternatives early on in the loan process - clearly had our best interests at heart.
Victoria Griesemer
Victoria Griesemer
551
Our experience with Tala was superb. She addressed all our concerns in a timely manner. She made sure our loan was progressing the way it needed to so we could meet our closing date. We would highly recommend her to anyone trying to get a loan with Rocket Mortgage or any other lending institution.
KC Wildmoon
KC Wildmoon
551
Tala walked me through this process patiently and expertly, despite my occasional freakouts. All questions answered calmly and rationally. Even an "I don't know" didn't last long before she had the answer. Can't say enough good stuff here. I'm pretty sure I didn't make it easy, but she did.
KC Wildmoon
KC Wildmoon
551
Tala was absolutely great. She patiently listened to my crazed rants and explained everything in plain language. And she made it work! Honestly, I couldn't have hoped for better. When it initially appeared I wouldn't be able to do the refi, she was sympathetic and caring. And then, when it turned out I could, she quickly reopened my file and got to work. Terrific experience.
Susan Kelsey
Susan Kelsey
551
This process was overwhelming because we have never done a refinance before. She walked us through the process even when we were going to back out. She explained to me and my husband what certain things ment in layman terms. She even handed us over via phone to the new person Matthew to help us complete the process. Real professional and nice young lady. Thank you Tala.
Donna Kranz
Donna Kranz
551
Tala was a very professional and communicative loan expert who constantly stayed in touch with us with every step of the loan process. We did not experience any problems but if we did not respond to a step of the process immediately she would politely notify us that we had an email in our mail awaiting our action, which was a great help when you are busy. She was always available to us 24/7 & ...Tala was a very professional and communicative loan expert who constantly stayed in touch with us with every step of the loan process. We did not experience any problems but if we did not respond to a step of the process immediately she would politely notify us that we had an email in our mail awaiting our action, which was a great help when you are busy. She was always available to us 24/7 & because of her expertise, we never had any questions. We never felt pressured, therefore would recommend Tala and Rocket Mortgage without reservation!Read MoreRead Less
Ann Jones
Ann Jones
551
Kept me well informed. Always pleasant and polite.
Robert Dowell Sr.
Robert Dowell Sr.
551
If you want a good banker can Tala she will help you with all the information and the best interests she can get you
Jason Grimm
Jason Grimm
551
Very friendly, easy to work with. Everything transitioned vary smoothly and communication was great !
Tammy Williams-Masters
Tammy Williams-Masters
551
Very professional and great response turnaround time
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