Extremely confident and provides the customer with assurance that she will be with them throughout the loan.
Daryl Presley
Daryl Presley
551
Tameka was excellent to deal with all throughout the loan procedure!I told her it was a pleasure dealing with her because she always answered my questions quickly.I tried to refinance with my local bank before using Rocket Mortgage!Anyway the loan officer at Bank of Arkansas wouldn't even return my call!!!So it was such a relief to have the pleasure of dealing with Tameka!!!She knows exactly what ...Tameka was excellent to deal with all throughout the loan procedure!I told her it was a pleasure dealing with her because she always answered my questions quickly.I tried to refinance with my local bank before using Rocket Mortgage!Anyway the loan officer at Bank of Arkansas wouldn't even return my call!!!So it was such a relief to have the pleasure of dealing with Tameka!!!She knows exactly what customer service means and takes her job very seriously!Thanks so much for everything you all did for us!!Read MoreRead Less
Joni Hooks
Joni Hooks
551
She was just amazing!! She took the time and really explained the whole process to us. I feel so lucky that she was the first person I spoke to at Rocket Mortgage. She is the whole reason we moved forward and really felt confident about our choice to change mortgage companies.
Judy Sawyer
Judy Sawyer
551
Tameka was with us from day one, no matter who else from Rocket Mortgage we also dealt with, and unlike other financial institutions, she continues to be our personal banker post-closing. She reached out to us many times during the process just to see how we were doing, and offered to facilitate any items and answer questions. Top notch banker and a wonderful person. Thank you!
Jeffrey Persson
Jeffrey Persson
551
Tameka was great! She took a lot of time to explain the whole process to us and answer all of our questions. During the process whenever we had questions for her she replied promptly and answered our questions thoroughly.
Amy Sexton
Amy Sexton
551
Tameka was very easy to work with. She answered all my questions in a timely manner and was extremely personable. I would use her again in a heart beat.
William Joyner
William Joyner
551
I had an excellent experience working with Tameka, she was a delight to work with. She was very professional and knowledgeable about your product, I can honestly say if all your associates are as good as she is, you a, lucky company. I consider a friend. Thank you for great service and customer support.
Stephen Chinn
Stephen Chinn
551
Communicating with Tameka was a pleasant experience.Very professional and made the refinance easy and simple.Easy and simple is what most customers like.I have told a couple of people that I work with to contact Rocket Mortgage for mortgage or refinance that they may be thinking about.
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