Taylor Story

Detroit, MI

NMLS 1510917

President's Club Banker

Taylor's Reviews

ScottW
Best loan experience of many dozens I have had. Thanks Taylor!
Angelo Gross
Taylor was very courteous and helpful. I appreciated that she kept me in the loop during the whole process and stayed on track with no delays.
Kristen Jones
Taylor really helped me out with my situation. She got my payment down a little and saved me on two months of mortgage payment. So I could enjoy my holidays.
Ou Zzy
Great to work with, fast, and courteous. We closed when she said.
Nancy Huff
Taylor was super helpful throughout the whole process.
She answered all of my questions and was always a pleasure to deal with
Michael Gass
I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility,...I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility, and follow up. Taylor was very personable in all of our communications. She truly made this a streamlined and enjoyable experience. Thank you Taylor for all you did; and thank you Rocket Mortgage for being the best mortgage company out there.

We truly appreciate your serviceRead MoreRead Less
Steve Kidner
Easy to talk to and went beyond to help me out
Lee Marion Lyon
Very friendly, professional and responsive. Taylor was always available and returned calls promptly. She even called to let me know she had gone home sick and who I can contact to follow up! Truly went above and beyond.
Jo Anne Duncan
Taylor was very helpful during our process. She was always eager to answer any questions we might have, and was quick to respond to our requests. We would recommend her and Rocket Mortgage to anyone.
Kelsey Story
Taylor helped make this process so much easier! Being first time home buyers it was nice to have someone who kept us updated and answered any questions at any time. She made sure we understood the process and knew what we needed to do! I would recommend her to first time buyers for sure!!
Jonas Sostakas
I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting...I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting for the underwriters to work on the loan, she called me on a Friday night to inform me that they were still working on things and that she’d get back with me as soon as she had an update. I enjoyed my weekend knowing that I was in good hands with Taylor orchestrating everything for me! If you are looking for a mortgage, look no further than Rocket Mortgage and when you call, ask to speak with Taylor!Read MoreRead Less