Of all the voice messages we received regarding a refinance, Taylor was the one that left a message that was friendly and professional. She was great to work with and I'm glad that we chose her.
551
Outstanding customer service. Friendly and knowledgeable. Always available to answer questions and explain the process. Highly recommend.
JUST JAKE
JUST JAKE
551
Taylor was patient and professional, explaining every step of the process and always making herself available to us. I would gladly do business with her and Rocket Mortgage again.
ScottW
ScottW
551
Best loan experience of many dozens I have had. Thanks Taylor!
jorge solano
jorge solano
551
I’m really glad that way she handles everything from the start to finish very knowledgeable in all aspects of my loan I highly recommend her and thank her for her service
Blue Goose
Blue Goose
551
Excellent in every aspect from start to finish. She even got involved when the closing company had issues and helped us through that.
Cathy Russo
Cathy Russo
551
Very knowledgeable and answered any question I had. It was a joy knowing she was there anytime I had a question
Norman Adams
Norman Adams
551
Taylor was very helpful lead me thru the whole process. We had a loan with loan depot and they made the process seem difficult. Taylor made very simple and explained it where could understand great job .
Debbie Bruce
Debbie Bruce
551
It was the greatest experience ever! Even when I would call her every day she was always in a good mood!!! I wish there were more like her to help us older people so we don’t feel stupid!!! She’s the greatest!!!
Tim Fraser
Tim Fraser
551
Taylor was very patient with me and worked with my needs.
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