Taylor Story

Detroit, MI

NMLS 1510917

President's Club Banker

Taylor's Reviews

Stephen Petric
Taylor is very professional and answers emails in a timely manor and even responds on her days off. She is also very curtious and knowledgable and was able to put kenat ease throughout the entire process.
Judy O'Malley
Taylor was very polite and right on the spot. She was helpful every time the process ran into a snag. She went above and beyond for me.
Angelo Gross
Taylor was very courteous and helpful. I appreciated that she kept me in the loop during the whole process and stayed on track with no delays.
Kristen Jones
Taylor really helped me out with my situation. She got my payment down a little and saved me on two months of mortgage payment. So I could enjoy my holidays.
Ou Zzy
Great to work with, fast, and courteous. We closed when she said.
Nancy Huff
Taylor was super helpful throughout the whole process.
She answered all of my questions and was always a pleasure to deal with
Michael Gass
I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility,...I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility, and follow up. Taylor was very personable in all of our communications. She truly made this a streamlined and enjoyable experience. Thank you Taylor for all you did; and thank you Rocket Mortgage for being the best mortgage company out there.

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Steve Kidner
Easy to talk to and went beyond to help me out
Lee Marion Lyon
Very friendly, professional and responsive. Taylor was always available and returned calls promptly. She even called to let me know she had gone home sick and who I can contact to follow up! Truly went above and beyond.
Jo Anne Duncan
Taylor was very helpful during our process. She was always eager to answer any questions we might have, and was quick to respond to our requests. We would recommend her and Rocket Mortgage to anyone.