Ted was everything you'd want a mortgage specialist to be. Friendly ,Professional, Knowledgeable, prompt in getting back to you, by answering the question, and or solving the problem. He made me feel at ease, and confident that Rocket Mortgage would deliver. I would recommend Ted and your Company to anyone looking to refinance.
Jean Lis
Jean Lis
551
Ted was exceptional to work with. He answered all of my questions appropriately and always kept me informed during the process. Ted was professional and kind to speak to on the phone. His customer service is some of the best I have ever received. This is a big "Life Milestone" and Ted made sure my husband and I were comfortable and informed throughout the process. I would recommend Ted to work ...Ted was exceptional to work with. He answered all of my questions appropriately and always kept me informed during the process. Ted was professional and kind to speak to on the phone. His customer service is some of the best I have ever received. This is a big "Life Milestone" and Ted made sure my husband and I were comfortable and informed throughout the process. I would recommend Ted to work with all of my friends and family looking to refinance. Ted represents your company very well.Read MoreRead Less
Ann McCormick
Ann McCormick
551
Ted made the entire refinance process so easy. He always was available to answer my questions, even the stupid ones. I definitely will use Ted for any of my mortgage finance issues. I highly recommend him!!!
Melinda Walters
Melinda Walters
551
Very efficient and knowledgeable
Glen Kewley
Glen Kewley
551
Ted was quick to respond to my query as well as timely with information. He explained each step in the process. I would recommend him.
Erlinda Magalona
Erlinda Magalona
551
Ted is very responsive to queries. He regularly checks status and also provide assistance on who to contact as we move through the loan process. It was a long drawn out process in the midst of pandemic but Ted was able to provide assistance until closing. Thanks Ted! Great job!
Smokies Hiking
Smokies Hiking
551
Ted was a pleasure to work with. He explained in detail but simply and clearly. We discussed the options and benefits for each. He moved us quickly to the next steps.
June Walders Bauknecht
June Walders Bauknecht
551
Thanks Ted for all your help with refinancing our VA loan. You were always available to answer our questions no matter how trivial they were! You returned our return phone call or emails in a timely manner...even on the weekend!
Joseph Appleby
Joseph Appleby
551
Very knowledgeable; very responsive! Made the entire refinance process a smooth transaction! Highly recommended!
Will definitely look to do future business with this company!
Tracy Kaufman
Tracy Kaufman
551
answers questions and returned my call.
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