Thomas was very helpful in our loan process. We originally reached out to Rocket Mortgage in March. During the process as Covid hit, my husband was laid off from his job. We then did not qualify for the loan. We spoke to Thomas about perhaps his retiring early and if we would then be able to re-process the loan procedure. Thomas was very helpful and went over the proposed figures. He let us know...Thomas was very helpful in our loan process. We originally reached out to Rocket Mortgage in March. During the process as Covid hit, my husband was laid off from his job. We then did not qualify for the loan. We spoke to Thomas about perhaps his retiring early and if we would then be able to re-process the loan procedure. Thomas was very helpful and went over the proposed figures. He let us know that we could re-open the process when the first retirement benefit was received and work from there. Once we did that we picked up from where we left off and were on our way to a seem less completion of our refinance. We are very grateful for Thomas' advice and guidance.Read MoreRead Less
Bryant Vasquez
Bryant Vasquez
551
Tom was very helpful, knowledgeable and thorough.
He made our loan process super simple. Appreciate all he has done.
Joan Jackson
Joan Jackson
551
Tom was very knowledgable about the loan products and assisted us in getting the best deal.
Carrie Valera
Carrie Valera
551
His attention collecting required information from us was done timely to get the ball rolling. He is very responsive throughout the process.
Brian Comeaux
Brian Comeaux
551
Smooth as silk. Process as as easy as possible
Kenon Alewine
Kenon Alewine
551
Thomas provided excellent service, followed up on my questions and calls promptly and assisted professionally throughout the whole process.
Rak Dettelback
Rak Dettelback
551
Thomas was very helpful and attentive throughout the entire process. Any questions or concerns he was quick to act and made sure our experience was informative and precise. I would refer him to anyone.
Karen Willis
Karen Willis
551
Thomas was very easy to work with, quick to respond to questions and inquiries, and knowledgeable about every aspect of the process. He made my refinancing seem almost effortless on my end.
Cheryl Mercer
Cheryl Mercer
551
Tom was very professional and personable at the same time! He didn’t talk down to me or over my head. He was a human being who truly cared about helping me achieve my dreams! Thank you so much!!
Bob Palladino
Bob Palladino
551
Tom was very helpful anytime there were questions or something that they needed he was right there to assist me in making sure it was done correctly I would work with Tom and Rocket Mortgage long before I would go to a bank again
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