Thomas Nellis

Detroit, MI

NMLS 999094

Triple Crown Banker

Thomas' Reviews

Kevin Culp
Working with Thomas was quite professional and easy. He made all phases of the process clear and easy to understand
Terry Bottrell
Everything went smooth and quick. Great overall experience.
Philip Di Cola
Mr Thomas Nellis is a true professional. He walked me thru my business with Rocket Mortgage and never overlooked anything relative to my refinancing. Very seldom did I feel like faxing something to him, and he responded immediately by returning a phone call.
Jennifer Leishman
Thomas was very helpful and knowledgeable about the process of getting a mortgage for my home. He was patient and explained the process fully. Highly recommend Thomas for future endeavors.
Judi Edens
Tom was so professional and a great communicator! He kept us up to date on our loan and was always returned our calls in a timely manner! It's hard to good customer service these days, but Tom was definitely an exception! He was awesome!!!
Rick Reeder
Tom was attentive and extremely responsive when we had questions. On more than one occasion thru the process it was obvious that he was a tad bit “under the weather” but was still a complete professional. He made our refi quick and easy without being overbearing. We appreciated his effort and the time he spent answering all our questions.
Chris Mercer
Tom was responsive and very helpful throughout the entire process. I truly appreciated all his time and patience guiding me through the re-fi process
Ron McKlinley
The process was seamless, and understandable the whole way thru. The only hiccup would the $500.00 appraisal fee back a few days after closing . I still have not received it.
John Owen
Thomas was always very helpful and clear on what we needed to do and what would happen next. If he didn't answer the phone when we called, he called back very quickly. Also, very quick email responses as well. He could teach a lot of people how to treat customers and make them feel important. Everything was done in the time frame he estimated in the beginning. Very smooth dealing with Thomas and ...Thomas was always very helpful and clear on what we needed to do and what would happen next. If he didn't answer the phone when we called, he called back very quickly. Also, very quick email responses as well. He could teach a lot of people how to treat customers and make them feel important. Everything was done in the time frame he estimated in the beginning. Very smooth dealing with Thomas and Rocket Mortgage!Read MoreRead Less
Tom Rush
Thomas was excellent to work with. He explain everything in great detail and made sure we understood the process. He answered all our questions and was there for us throughout the process. He was always available and responded quickly