Working with Thomas was a great experience. Very professional and made my wife and I feel like we were his only customer.
Aaron Eckert
Aaron Eckert
551
Thomas was excellent to work with and very knowledgeable of the product he was helping me make a decision on. I would gladly work with Thomas again and may be reaching out to him once the period has passed for me to refinance if the interest rates are considerably lower based on the current rate deduction by the FED.
Jim Tanner
Jim Tanner
551
Based on my experience with Mr. Thomas Palmgren, coupled with over 45 years work experience as an active duty military member, a career civil servant, then lastly in private industry, I found Thomas to be the utmost professional. If I were still working today, he would be someone I would definitely want on my team. He is head and shoulders above any other person I have encountered during any ...Based on my experience with Mr. Thomas Palmgren, coupled with over 45 years work experience as an active duty military member, a career civil servant, then lastly in private industry, I found Thomas to be the utmost professional. If I were still working today, he would be someone I would definitely want on my team. He is head and shoulders above any other person I have encountered during any home purchase process (and those are numerous, in various states, and with very differing financial institutions. He is best!Read MoreRead Less
Lisa Jordan
Lisa Jordan
551
When Thomas reached out to me when I filled out something online he was the nicest person never pushed me to do anything and when he explained everything to me I could actually understand all of it he talked to me on my level not above me or made it sound like he was reading from a script. He was there for me any time I had questions and answered them right away.
Francis Pazzynski
Francis Pazzynski
551
EXCELLENT COMMUNICATION. VERY QUICK RESPONSES..
Angy Morrison
Angy Morrison
551
Very pleasant and informative, responded immediately
John Cafazza
John Cafazza
551
Recently we engaged Tom to help with a re-fi on a second home. This was the second time we have used him for these important transactions. On both occasions, Tom was professional, very customer-focused and amazingly responsive. The process that Rocket Mortgage/Rocket Mortgage has designed makes it easy, fast, trouble-free and convenient!! Once again, thank you, Tom!
Kevin Rapp
Kevin Rapp
551
Tom was so personable, professional, and flawlessly executed everything on-time or ahead of schedule. Greatest home financing experience I’ve had in over 10 years and I’ve already recommended Rocket Mortgage to several friends because of him personally. I felt throughout the process that if I had a problem with another one of your associates I could call Tom and he would be there for me. But the ...Tom was so personable, professional, and flawlessly executed everything on-time or ahead of schedule. Greatest home financing experience I’ve had in over 10 years and I’ve already recommended Rocket Mortgage to several friends because of him personally. I felt throughout the process that if I had a problem with another one of your associates I could call Tom and he would be there for me. But the rest of your associates were great as well. Thank you for making this such a great experience Tom!
Respectfully sent as a future Rocket Mortgage Rocket Mortgage return customer - Kevin RappRead MoreRead Less
Archie Harville
Archie Harville
551
Made my refi experience outstanding.
Judd Hall
Judd Hall
551
Very friendly, quickly and easily explained the refi to me.
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