Thomas Pientowski was the most amazing home loan expert. He always replied to my messages quickly and answered with confidence and knowledge. I encountered a problem with my title during my refinance, so there was a delay in some of my paperwork. I reached out to Tom, and he had the title expert personally contact me. They resolved the issue quickly. I had no clue that the title company from my...Thomas Pientowski was the most amazing home loan expert. He always replied to my messages quickly and answered with confidence and knowledge. I encountered a problem with my title during my refinance, so there was a delay in some of my paperwork. I reached out to Tom, and he had the title expert personally contact me. They resolved the issue quickly. I had no clue that the title company from my original mortgage missed this problem. This reassured me that I had the right people on the job.Read MoreRead Less
Leslie Veurink
Leslie Veurink
551
Thomas was outstanding and took the time to answer all my questions. The loan process was smooth and convenient. He was supportive day or evening. He worked with me the hours I was available to talk and not at work. So he goes the extra mile to put his customers first. I am so glad I had Thomas and his team to help me. Thank you Rocket Mortgage for supporting your loan officers and keeping ...Thomas was outstanding and took the time to answer all my questions. The loan process was smooth and convenient. He was supportive day or evening. He worked with me the hours I was available to talk and not at work. So he goes the extra mile to put his customers first. I am so glad I had Thomas and his team to help me. Thank you Rocket Mortgage for supporting your loan officers and keeping every promise you made. Couldn’t be happier with the loan. Thanks again Thomas P and your Rocket Mortgage team. All smiles from this new Rocket Mortgage addition.Read MoreRead Less
Paul Waple
Paul Waple
551
Thomas was a great help in getting my loan completed he should be gratefully rewarded by your company for the efficiency he showed in this process. I would refer him in any future loans that might come up with me or any one that I find needs a loan.
Thanks Paul
Kesava Murthy
Kesava Murthy
551
Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i guess. Within a day or two we are on and my loan was under progress and we got it done. We could have done it little earlier, a few weeks earlier , but i was away since i work on a US Navy ship and be ...Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i guess. Within a day or two we are on and my loan was under progress and we got it done. We could have done it little earlier, a few weeks earlier , but i was away since i work on a US Navy ship and be gone to sea for a few days and was having trouble with emails, sending scanned copies and or going on line or calling banks etc for statements. Otherwise i was getting instant email replies and phone msgs. back from Tom and it was a pleasure working with him. And my case, was not an easy , probably most difficult considering my various activities and spread out over across the country too. Anyway finally when i thanked him for getting this done considering many things on my side, i told Tom i would like to be in touch with him for future refinance and or new loans when it shows up in my life in a few years or even earlier.Read MoreRead Less
Rick Mendicino
Rick Mendicino
551
I can't tell you what an exceptional experience Tom gave me with the home mortgage process. Even while he was on vacation, he was prompt and kept me appraised every step of the way. He's an excellent asset for Rocket Mortgage Rocket Mortgage.
Nancy Tucker
Nancy Tucker
551
Thomas was most helpful in assisting me with refinancing my mortgage and HELOC. He was very professional and knowledgeable and a pleasure to work with.
Cathy Garner
Cathy Garner
551
Thomas was extremely professional, knowledgeable, and caring. We trusted him totally and felt like we were in excellent hands. He did not let us down. He made the whole process easy and quick. Everything happened just as he explained. When there were issues, he quickly and effectively guided us through them. Even after the loan has been secured, we feel that we could call on him again for any ...Thomas was extremely professional, knowledgeable, and caring. We trusted him totally and felt like we were in excellent hands. He did not let us down. He made the whole process easy and quick. Everything happened just as he explained. When there were issues, he quickly and effectively guided us through them. Even after the loan has been secured, we feel that we could call on him again for any future needs. THANK YOU Thomas.Read MoreRead Less
Trisha Lei
Trisha Lei
551
Tom was very helpful, professional and made refinancing so simple for us. He knows his job well, and cares about his clients.
Melinda Randa
Melinda Randa
551
Mr Pientowski Thank you for your patience with me It was quite unnerving for me to seek help in refinancing You see I was a 70 year old widow and had never financed a home. All done by my husband and I needed to refinance to a fixed amount You made the process as easy as anyone and so very kind to me !! Thank you
Scott Tolkacz
Scott Tolkacz
551
Tom reviewed my financial situation, was accurate in the ballpark estimate of my property value and then present options for the refinance as well as a future strategy as if our business was more than just a transaction which transformed the refinance as a shared investment for our individual purposes.
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