Quick and easy from start to finish Tom was very knowledgeable and courteous great Communication
James Fell
James Fell
551
Overall excellent service and a seamless transaction. All my questions and concerns were addressed and Tom went over and above with regard to providing me with an excellent re-fi experience. Large transactions such as refinance can be nerve racking, but Tom actually made it an enjoyable experience.
LeaAnn Jackson
LeaAnn Jackson
551
Tom was thorough. He found the best interest rate and time frame for my situation. He kept me informed at all times regarding the progress of the loan. I am very happy with the whole process from start to finish.
Bonnie Senecal
Bonnie Senecal
551
Tom is really great to work with. In fact, I have contacted him twice to refinance my mortgage. He is prompt to return phone calls and he is extremely knowledgeable. He is professional and personable and I continue to give his name out to my friends and family. Way to go Tom!
George Harris
George Harris
551
Tom was EXCELLENT. He gave great service. He went beyond the call, even allowing me to call him at home after hours. He walked us through the process.
Tim Incavido
Tim Incavido
551
Tom did the best he could to accommodate my needs at the time. He was professional and explained everything clearly.
Victor Hawkins
Victor Hawkins
551
Tom and the Rocket Mortgage team were awesome to deal with. They address all questions and concerns immediately, and made me feel as if I were their only client. The process was smooth from start to close. I would highly recommend. Thanks
Kristen Ecret
Kristen Ecret
551
Tom made our whole refi process seamless. The option to text him was so convenient, not to mention his response time could not have been any faster. I will be recommending him to all of my friends and family!!
Kim Barney
Kim Barney
551
This was my second loan through Rocket Mortgage and, as expected, I couldn't be happier with the entire process. Through it all Tom was ever present and on top of everything, and never, ever pushed or became overbearing - a major factor in determining if I decide to move forward on projects. Just as important, he made me feel like mine was the only loan he was handling at that time, regardless ...This was my second loan through Rocket Mortgage and, as expected, I couldn't be happier with the entire process. Through it all Tom was ever present and on top of everything, and never, ever pushed or became overbearing - a major factor in determining if I decide to move forward on projects. Just as important, he made me feel like mine was the only loan he was handling at that time, regardless of how many clients he was juggling. But most of all, he listened. I live in a very small rural community where the entire town is less than three miles wide and where proximity to churches and schools are of value. I explained this and the need for an appraiser who understood this concept instead of someone from a large city so my home would appraise accordingly and that's exactly what I got - someone from a town smaller than mine 45 miles away! Needless to say, I tell my story to anyone looking to buy about Rocket Mortgage and especially about Tom. Read MoreRead Less
James Dunham
James Dunham
551
Tom is professional, knowledgeable, and easy to work with.
Rate your experience with Tom
How many stars would you give Tom?
Please provide a rating.
Write Tom a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Tom may use my verified review on social media, in print, and in other contexts that will help Tom's business.