Tim was extremely cordial, polite and helpful. He fully explained all next steps and what to expect. He kept in contact with us via phone, text and email. He made the whole refinancing process seem seamless and easy. Would highly recommend him to anyone wanting to finance or refinance.
Tomi Gawenda
Tomi Gawenda
551
I was told I wouldn't be able to get a lower interest rate and even though I just refinanced 6 months ago, Tim was able to get me a lower rate and lessen my loan by 4 years!! So happy he reached out to me! :)
Binita Donohue
Binita Donohue
551
With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement ...With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement I was about to make. He also helped me understand some of the shadier lending practices that are out there. I also could tell that he would commit to doing what it takes to keep us as a client. In the whirlwind that followed I was so glad that I had someone who patiently explained what everything meant, responded to my calls/texts within minutes and made this process super smooth. He was aggressive when he needed to be and patient when he needed to be. All of the people I worked with during my refi were excellent - knowledgeable and responsive. I could not have asked for me. Honestly, I felt like he was taking care of family. Thank you so much!Read MoreRead Less
Beth Greene
Beth Greene
551
Mr Hicks was very professional, efficient, and knowledgeable.
Brenda Harris
Brenda Harris
551
On time. Efficient. Pleasant.
Kelly Broadhead
Kelly Broadhead
551
Tim reached out to us when he saw he could get us a better rate. He was very efficient and timely.
Tom Groh
Tom Groh
551
Tim was able to help me get my loan closed quickly and answered all my questions.
Mary Friedman-Clairday
Mary Friedman-Clairday
551
Tim was exceptional at getting my loan approved and closed with minimal work from me. He had me closing in less than 3 weeks
Becky Pittman
Becky Pittman
551
Tom was very helpful and answered my questions and concerns quickly.
Kim Sexton
Kim Sexton
551
Very pleasant personality and not pushy. First person who was able to listen to all of my requests and make them happen.
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