Tim was always there, even on his off time, had his cell #, he helped us immensely on several occasions. 5 stars was not enough. Thank you. Roger&Cathie.
Shane Graves
Shane Graves
551
Timothy was helpful, knowledgeable, and patient though out the entire process. Made numerous helpful suggestions and helped me deal with some unique issues. I recommend him without reservation.
Barbara
Barbara
551
Tim is an amazing person to work with. He's honest and professional and I feel like he really has only my best interest in mind. He explains things thoroughly and is easy to understand. He's helped me with two different mortgages and I give his name to all my friends and family when they need help. I will only use Rocket Mortgage and Tim if I need help in the future.
Eric Gordon
Eric Gordon
551
Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging numbers and underfunding my escrow. I'd have had a nasty bill waiting for me at the end of my first year by the time sofi would have sold my loan and made me some other banks problem. Tim got me a better ...Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging numbers and underfunding my escrow. I'd have had a nasty bill waiting for me at the end of my first year by the time sofi would have sold my loan and made me some other banks problem. Tim got me a better rate, better monthly payment, and actually included everything that I'd be responsible for paying. A+ all the way.Read MoreRead Less
Gail Cocker
Gail Cocker
551
Timothy Dugas was excellent loan exec. From the first day was able to answer and provide the best possible plan and information he could. He was dedicated to helping me through it all. Very responsive, and caring of my time and concerns. Even providing a possible better offer for next year. Wonderful representative and help I expect no less from Rocket Mortgage!
Jimbo Banks
Jimbo Banks
551
Tim was fantastic, I called to inquire about the HALOC, after a quick review of my situation. He advised me in a positive direction for my loan. He is knowledgeable and professional and most of he was in communication each step of the way, from the initial application to closing. I have referred a few friends.
Mitzie Moorhead
Mitzie Moorhead
551
Tim Dugan has demonstrated a professional attitude and has gone beyond what was expected when I needed him to check on the status of the loan. He was extremely responsive when we needed to pull everything together. I would always request Tim for my business in the future. I have had a excellent experience with Rocket Mortgage due to him and intend to have Rocket handle my needs for financing ...Tim Dugan has demonstrated a professional attitude and has gone beyond what was expected when I needed him to check on the status of the loan. He was extremely responsive when we needed to pull everything together. I would always request Tim for my business in the future. I have had a excellent experience with Rocket Mortgage due to him and intend to have Rocket handle my needs for financing in the future, Thanks Tim, you are a star representative for your company.Read MoreRead Less
Dayana Oliva
Dayana Oliva
551
Tim is THE BEST! He is so knowledgeable, professional and always trying to find ways to really help out. We are still in the process, but so far I am very pleased. I love the fact that he explains throughly the whole process, and he’s easy to reach out if I have any questions or concerns. I’m very thankful and really appreciate all your help.
Paula Pregler
Paula Pregler
551
Timothy was great to work with right from the start. He explained everything in detail and made it very easy to understand. Everything on our end went very smoothly and very quick, in no time we were closed and moving on to our first payment.
Donna Fowler
Donna Fowler
551
Timothy was very patient and very helpful with my refinancing from start to finish.
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