it was a pleasure working with Tom on my mortgage he was very prompt and he helped me along the way I highly recommend Tom at Rocket Mortgage
Al Silvia
Al Silvia
551
I told Tom two things when he first called: 1. he was crazy 2. he couldn't help me. He proved me wrong at least once! still not sure if he's crazy....👿 All kidding aside Tom provides unbelievable customer service!
Sandra Mills
Sandra Mills
551
I am so amazed at how fast the whole process was! You answered every question, walked me through how to get all documents to you, and made me feel like a person and not just a client! I am recommending you to my family and friends! You went above and beyond and I would give you 500 stars! Thank you for all you did for us!!!!!!!!!!!!!!
John Schmitz
John Schmitz
551
Very helpful and the process was very professionally handled by Tom. We were very satisfied by the experience.
Diane Dankanyin
Diane Dankanyin
551
When we first spoke to Tom he lead us in the right direction. We didn't get to work with Tom all too much. Rocket Mortgage transfers you to the other representatives that are more suited for the part of the loan you are doing. It did get a bit confusing unlike the traditional closings you are use to at your local bank with all the tech savvy online closing. I must say that it went smooth and we ...When we first spoke to Tom he lead us in the right direction. We didn't get to work with Tom all too much. Rocket Mortgage transfers you to the other representatives that are more suited for the part of the loan you are doing. It did get a bit confusing unlike the traditional closings you are use to at your local bank with all the tech savvy online closing. I must say that it went smooth and we closed and are about to make our first mortgage payment. I would recommend Rocket Mortgage to a friend. Read MoreRead Less
Andrew Burson
Andrew Burson
551
Tom and his entire team did a great job on my refi...if not for their dedication and hard work it would not have gone as smoothly as it did.
Irma White
Irma White
551
This is a very alert young man. His skills, knowledge and abilities are excellent. His communication skills are fantastic and he made this process easy for me.
Neil Tolbert
Neil Tolbert
551
Tom was fantastic to work with, I expected great service but what was delivered went above and beyond the great reputation that Rocket Mortgage has established.
Kevin Smith
Kevin Smith
551
We didn't go throw with getting the loan, but Tom provided excellent and insightful information.
Rita Lombardi
Rita Lombardi
551
Even though Rocket Mortgage was highly recommended on the internet by JD Powers and by a trusted colleague, I must admit I still had reservations. I don't know why? Maybe because I am not accustomed to receiving this type of service online. Within just a few minutes, Tom put all of my concerns to rest without even knowing I had them. Tom is nothing short of outstanding! He was very knowledgable on...Even though Rocket Mortgage was highly recommended on the internet by JD Powers and by a trusted colleague, I must admit I still had reservations. I don't know why? Maybe because I am not accustomed to receiving this type of service online. Within just a few minutes, Tom put all of my concerns to rest without even knowing I had them. Tom is nothing short of outstanding! He was very knowledgable on the various types of refinancing options available to me; asked some questions to ensure that I had all of the appropriate information to help me make a well informed decision. The experience exceeded my expectations and believe me, having been in the service industry for over 30 years, I have high expectations. If you need any type of loan, contact Tom. You will be very happy you did, as am I. Thank you Tom!!!!! Read MoreRead Less
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