Tom Berlekamp

Cleveland, OH

NMLS 1269286

Senior Director, Mortgage Banking

Tom's Reviews

Travis Allread
Tom and the Rocket Mortgage team I worked with made the refinancing process super easy. Tom was able to answer all of my various questions and the Rocket Mortgage website was extremely quick and easy to use. Tom and the team I worked with were in contact with me every step of the way and I couldn't have asked for an easier process. The closing officer even mentioned how much easier the Rocket ...Tom and the Rocket Mortgage team I worked with made the refinancing process super easy. Tom was able to answer all of my various questions and the Rocket Mortgage website was extremely quick and easy to use. Tom and the team I worked with were in contact with me every step of the way and I couldn't have asked for an easier process. The closing officer even mentioned how much easier the Rocket Mortgage process is than any of the other Mortgage companies!!Read MoreRead Less
Anthony DeCristofaro
We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in...We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end.

When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR.

We shopped around and told Tom what he needed to do to get our business. He delivered. Read MoreRead Less
Hasan Zaidi
Excellent customer service, excellent experience, very helpful, honest. I highly recommend Rocket Mortgage and ask for Thomas!!
Topet Guy
Very professional and helpful. Keep us updated with our loan applications.
Seve Medina
Excellent customer service, extremely helpful, friendly and professional
John Hovenstine
Our experience dealing with Rocket Mortgage and Thomas was amazing. Quick, seamless and without stress!! I highly recommend working with Thomas Berlekamp and Rocket Mortgage if you are either looking to buy or as we did refinance. Sincerely John Hovenstine
Jan Wolf
Sincere and honest, didn't get a loan with Q but got good research as to why to stay pat.