Tom Cole

Detroit, MI

NMLS 1626021

Triple Crown Banker

Tom's Reviews

R Haney
When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks TomRead MoreRead Less
Brooke Garcia
My husband and I refinanced our home and Tom was our loan originator and he was easy to work with. If you had any question he was fast to answer. The whole process was very easy and went fast. I would recommend Rocket Mortgage to anyone.
Gloria West
I recently refi my hpme and Tom was my loan originator. Tom was extremely helpful and supportive throughout the entire process. He answered my questions, responded in a timely manner, professional and connected me to other Rocket resources when needed. Thank you Tom!
Linda Vineyard
Tom was helpful and knowledgeable.
Elizabeth Burton
Tom was amazing to work with! He was quick to respond and answered my millions of questions and never sounded frustrated with me. I had a lot of anxiety in this process, and Tom was very understanding and helpful!
Celeste Barnes
Tom was very thorough and helped every step of the way. We really appreciated his help
Emily Arnold
Very helpful and responsive.
Diane Brown Taylor
Tom is very professional. We did not feel pressured at all. Transaction was very smooth and Tom helped us all the way thru the process!
Lore Hiney
Tom has been wonderful to work with and he held our hand so to speak through some of the more confusing parts of the process. He explained everything and always answered our question. I would recommended working with him.
Robert Hughes
Tom exceeded all expectations, he was extremely informative and answered all questions, and responded to any correspondence quickly. I would highly recommend Tom to anyone looking for a great experience purchasing or refinancing a home.