Tom Velten

Cleveland, OH

NMLS 1626819

President's Club Banker

Tom's Reviews

Clifton Jordan
He kept us up to date with the refinance process. Al questions were answered fairly quickly.
Evelyn Smith
Tom was a fantastic at answering all my questions professionally and adequately. The process was easy. He is quite an asset to your company. Thanks, Tom
Carol Brown
Tom is like an old friend. We clicked immediately due to our midwest roots. I love working with Tom. He is efficient, always available and very well versed in his field. He made my last 2 refis easy and fun
Thomas Montgomery
Very professional and quick to answer all of my questions
Lee Wilson
From the very start Tom was concerned about getting me the best deal that was right for me. Even when we ran into unforeseen obstacles Tom never waivered. He was always there to help, and has the ability to dumb down the jargon of his field so that the most common individuals can understand exactly what's going on and that really puts his clients at ease. On a personal note, given my situation,...From the very start Tom was concerned about getting me the best deal that was right for me. Even when we ran into unforeseen obstacles Tom never waivered. He was always there to help, and has the ability to dumb down the jargon of his field so that the most common individuals can understand exactly what's going on and that really puts his clients at ease. On a personal note, given my situation, Tom I can't thank you and Rocket Mortgage enough. A Navy Veteran.......Read MoreRead Less
Michael Cook
was a pleasure working with Tom, he was very quick to get our refinance done , a pleasure to talk to thank you very much
Terese Towey-Lindgren
Tom is a fantastic communicator which really made the loan process so stream-lined. The fact that Tom made him self available really was a huge plus!
Joaquin Pastora Jr.
Tom is a big asset for Rocket Mortgage Mortgage. He provides exceptional services and was very helpful from the beginning to the end. Tom is a super star.
Thank you,
Joaquin Pastora
Robert Bradley
Really -pleased with the whole process, Tom always communicated with us, the team was responsive to any questions that we had. Gave several options and allowed us to make value based decisions..
Jay Peteranetz
Tom Velten was amazing! He kept me informed of the the process of refinancing our mortgage throughout the process. He made sure to get approval before doing anything with the mortgage application and made sure I was comfortable the entire time I was working with him. He answered questions through text and email, and always called back promptly when I had questions. He was a pleasure to work ...Tom Velten was amazing! He kept me informed of the the process of refinancing our mortgage throughout the process. He made sure to get approval before doing anything with the mortgage application and made sure I was comfortable the entire time I was working with him. He answered questions through text and email, and always called back promptly when I had questions. He was a pleasure to work with. I highly recommend Rocket Mortgage and Tom Velten.Read MoreRead Less