Tom Velten

Cleveland, OH

NMLS 1626819

Triple Crown Banker

Tom's Reviews

Toby Robertson
Tom was very helpful and patient. He answered or returned every call or email and was very transparent with the process and informing me of everything I needed to secure my loan. Great person to work with
Maggy Traynom
From my first phone call received after hitting the submit button inquiring about a refi - Tom was really quick to call me! - to this follow-up email my experience with Rocket Mortgage has been nothing but positive! After attempting to do this a few years ago my information was still in the system so it was encouraging that only an update was necessary to move forward and thankfully all my ...From my first phone call received after hitting the submit button inquiring about a refi - Tom was really quick to call me! - to this follow-up email my experience with Rocket Mortgage has been nothing but positive! After attempting to do this a few years ago my information was still in the system so it was encouraging that only an update was necessary to move forward and thankfully all my transfer process to my bi-weekly program was simple and done. I greatly appreciate Tom and his courteous assistance!!Read MoreRead Less
Kelly Smith
Tom was excellent at keeping options understandable and informative. I learned things about mortgages that no one ever told me in the previous homes I’ve purchased. I would use him and Rocket Mortgage again and will recommend him to my friends!!
Zane Niles
Tom was awesome easy to communicate with good service handled things well helped get the refi done and made things good as possible in difficult time thanks
Sally Winter
Very professional but with a caring attitude
James Giganti
Even though I was eager to get out my previous mortgage agreement with a subpar company, Tom V, is truly the reason why it only took one conversation to convince me to join the Rocket Mortgage family. Tom proved to be dedicated and look out for my best interest as oppossed to just another number. He made me feel at ease and was thorough in explaining every detail of the process. Along with that, ...Even though I was eager to get out my previous mortgage agreement with a subpar company, Tom V, is truly the reason why it only took one conversation to convince me to join the Rocket Mortgage family. Tom proved to be dedicated and look out for my best interest as oppossed to just another number. He made me feel at ease and was thorough in explaining every detail of the process. Along with that, he was very honest and didn't just say what I wanted to hear. The refinance process went smooth and turned out even better than we originally expected.
After the whole process finally settled, Tom even reached out to check on me and make sure all is well. I couldn't ask more in a representative and will be sending other friends and family to Rocket Mortgage and to Tom.
Thanks for making a stressful process a pleasant experience.Read MoreRead Less
Rena Lambert
Tom Velton stayed very much in touch with the goings on with out loan. When things started to feel uncomfortable with the other person that touched base with us Tom called & set things straight & listened to what I had to say. We were very lucky to have him as a conduit during the loan process.
Rena M. Lambert
Michael Pietzak
Tom did a great job listening to my needs and came up with a mortgage that perfectly suited us. He was always available and answered all of my questions in a timely manner.
Matt Gawel
Tom was very responsive and answered all my questions whenever they came ip
Brandy Alaniz
Very knowledgeable. Made the process quick and easy. Tom is the greatest. Outstanding!
Lela Taylor
Tom is super, he stayed in contact with me every step if the way, I had just had surgery so at times he would have to be very patient with me. Exceptional service everyone should have a Tom! Thank you Tom so very much