Tony Zerafa

Detroit, MI

NMLS 1203444

Triple Crown Banker

Tony's Reviews

Adele Snyder
Tony is efficient, responsive, and generally a great person to work with. He worked with me to find a solution for my refinancing problem and answered my emails during the process within hours or less. I felt that my concerns were being heard and that he was there to help me get my loan.
Rosie Ghattas
I have refinanced in the past and I'm very impressed on how well Tony and the Rocket Mortgage team handled my loan. It was so simple, fast and pain free. I've already reffered a friend
Julie Sullivan
Tony and his team were very proffesional with servicing our loan. Kept us updated through every step of the way. Very nice to deal with such an organized knowledgeable group.
Wayne Dohler
I would like to take this opportunity to thank Tony for being our mortgage banker. His customer care is par none excellent. He was professional, warm and friendly on my initial call. He asked pertinent questions to find the best type of mortgage to obtain. He provided timely and helpful advice. He has great listening skills and thorough knowledge of his craft. He was in constant contact with ...I would like to take this opportunity to thank Tony for being our mortgage banker. His customer care is par none excellent. He was professional, warm and friendly on my initial call. He asked pertinent questions to find the best type of mortgage to obtain. He provided timely and helpful advice. He has great listening skills and thorough knowledge of his craft. He was in constant contact with me through the whole process. He walked us through getting started and the great system was in place to complete the loan. I would also like to thank the support staff that was equally impressive and helpful. We had some issues that were not standard and they handled it terrific. I commend Tony for his professionalism and would recommend him to anyone looking to procure a mortgage. Thank you for a job well done!Read MoreRead Less
Frank Dalessandro Sr.
In all my days I have never worked with a better team than Tony's in any aspect of business. They were in constant contact with me making sure everything was satisfactory. Double checking everything. Very prompt. If Tony said he was doing something it was done in a very timely manner. I would refer Tony to my closed friends and family members in a heart beat. I work in the service industry with ...In all my days I have never worked with a better team than Tony's in any aspect of business. They were in constant contact with me making sure everything was satisfactory. Double checking everything. Very prompt. If Tony said he was doing something it was done in a very timely manner. I would refer Tony to my closed friends and family members in a heart beat. I work in the service industry with hospitals and governments accounts. I know what customer service should be like. Tony and his team are better than anyone. Read MoreRead Less
Iris Bishop
Tony was great couldn't have asked for a better team to refinance my home they made it so easy it was great I will definitely recommend them to all my friends and family! Thank you all so much, you were a God send to me!! Thanks again, Iris Bishop
Debbie Medina
I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony and team. I, myself, work in the financial industry and pride myself upon customer service. That being said, often disappointed by the up selling and disengenuine approaches. This team at Rocket ... I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony and team. I, myself, work in the financial industry and pride myself upon customer service. That being said, often disappointed by the up selling and disengenuine approaches. This team at Rocket Mortgage was extremely efficient and very well coordinated. We are closing in less than 30 days. When one team member was out, the other stepped in and it was seamless. Kudos to all of you. Job well done! Tony, you are down to earth, honest and what you quote is accurate and there are not surprised. Thank you for not upsetting us, forceful in salesmanship...you were down to earth and genuine. We will make sure to recommend you and your team. Thank you!Read MoreRead Less
Jose Guzman
Rocket Mortgage, Your the Best!!!
Thank You Tony Zerafa, For explaining the loans process.
Straight to the point, Listening to our loan needs.
Thank you for your Outstanding work and dedication.
Tony Zerafa , Once again you.
Will highly recommend you to Our Family and Friends...
Sue Buehn
Tony is the BEST!! Any questio he was more than glad to answe! He really knew what he was doing when he walked me threw this process!! THANKS TONY!! 😄
Irene Beebe
Tony got for us what we wanted in a very short time. Our experience with Tony was great and he will be highly recommended by us to anyone that needs his services. If we had to do it over again, we would run to Tony. Thank you Tony for the help you gave us.