First and foremost, it was a pleasure working with Tracy. Tracy was very knowledgeable, professional and was able to answer all of my concerns. The process of the Rocket Mortgage was surprisingly quick and easy. I do appreciate Tracy's willingness to adjust to my time due to my hours of employment. Thanks Tracy..... Keep up the good work.
Larry Burchfield
Larry Burchfield
551
Tracy was easy to work with and was very good about responding to our questions
Jean Boysen
Jean Boysen
551
Tracy was totally caring and did everything he could to move the refinancing along. We hit a snag but Tracy fixed the problem and the entire process with the Rocket Mortgage team made it seamless. At no time did I feel that they dropped the ball and I will never use another mtg company again. I do plan to use them again to refinance our homestead. The first loan application was for rental ...Tracy was totally caring and did everything he could to move the refinancing along. We hit a snag but Tracy fixed the problem and the entire process with the Rocket Mortgage team made it seamless. At no time did I feel that they dropped the ball and I will never use another mtg company again. I do plan to use them again to refinance our homestead. The first loan application was for rental property in another state. His is far the best experience I have ever had in the refinancing prosess. Read MoreRead Less
Michael Schumann
Michael Schumann
551
I have done many closings over the years in several different states. I was very skeptical about doing a loan and closing with Rocket Mortgage. My experiences in the past have all been with conventional bank loans where I actually searched out the best banks and loan officers that I could find. I was more concerned about working with good people and having no problems with closing than the actual ...I have done many closings over the years in several different states. I was very skeptical about doing a loan and closing with Rocket Mortgage. My experiences in the past have all been with conventional bank loans where I actually searched out the best banks and loan officers that I could find. I was more concerned about working with good people and having no problems with closing than the actual loan rates. However, my concerns with Rocket Mortgage were totally unfounded. Doing a Rocket Mortgage was fantastic. The loan officer were professional, did everything they said they would do and more. I couldn't believe how quickly they responded to my needs. In fact, it seemed like they anticipated my questions and needs before I did. The online experience was absolutely amazing. I had all of my loan documents, appraisal and everything at my fingertips and could review the final loan document days before the actual closing. The closing was perfect and easy and done at my home. I actually could not have asked for a better experience. Thank you Quick Loans and Tracy. Read MoreRead Less
Scott Titus
Scott Titus
551
Tracy was very friendly and professional. Everything went very smooth with the application process.
Gladys Rico
Gladys Rico
551
Thank you for getting us a great loan that worked for us you and your staff made the process go very smo
Glenn Kohorst
Glenn Kohorst
551
Tracy was very responsive to my calls and was very knowledgeable from beginning to end. This was the easiest finance/refinance I have ever experienced
Charles Casano Sr
Charles Casano Sr
551
TRACY DELIVERED EXACTLY WHAT HE PROMISED TO DO FROM THE VERY FIRST CONTACT. HIS TEAM DID AN OUTSTANDING ESPECIALLY SAM. SAM ALSO HAS GREAT BACK-UP PLAYERS WHO CARRIED THE LOAN TO THE VERY END. THE MONEY WAS WIRED TO MY BANK EXACTLY ON TIME.
Stephanie Maldonado-Suss
Stephanie Maldonado-Suss
551
Everything was so easy and seemed so effortless. There was zero stress on our part. Tracy was wonderful.
Richard Mendoza
Richard Mendoza
551
I called Rocket Mortgage and initially was somewhat skeptical of the whole online mortgage lending experience.
However, Tracy Miller is a real asset to Rocket Mortgage. He is very knowledgeable, patient, accessible, friendly, and very customer centric. If I asked him a question, he would research it for me or put me in contact with people that could address my concern.
Thanks, for all your help...I called Rocket Mortgage and initially was somewhat skeptical of the whole online mortgage lending experience.
However, Tracy Miller is a real asset to Rocket Mortgage. He is very knowledgeable, patient, accessible, friendly, and very customer centric. If I asked him a question, he would research it for me or put me in contact with people that could address my concern.
Thanks, for all your help and assistance Tracy. Look forward to working with you again.Read MoreRead Less
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