He was very patient with me. I had just broken my right arm and was recovering from surgery. He helped me through the process of refinancing with much patience!
Jill Day
Jill Day
551
Tracy was great! Made the process easy to understand, and walked me through all the steps.
John Tickle
John Tickle
551
Tracy was a pleasure to work with. He was efficient and helpful through the entire process. He made the financing process much easier than with a traditional brick-and-mortar Bank.
Barry Walz
Barry Walz
551
Tracy did a very great and thorough job with setting up and following up on my re-finance of my home loan.
Charles Whitney
Charles Whitney
551
I called Rocket Mortgage and was contacted by Tracy Miller. He is knowledgable, friendly, and professional. He stayed with us throughout the entire loan process, and answered every question to our satisfaction. Tracy made the whole loan process incredibly simple and straightforward!
551
We had been trying for a long time to get our home refinanced at a really low interest rate because we are retired and work part time and wanted to make sure if our part time job ended we would be ok to make our mortgage payments with our retirement income . We kept getting a bad appraisal on our home and talked to Tracey Miller about this and he kept trying to work with our local appraisers ...We had been trying for a long time to get our home refinanced at a really low interest rate because we are retired and work part time and wanted to make sure if our part time job ended we would be ok to make our mortgage payments with our retirement income . We kept getting a bad appraisal on our home and talked to Tracey Miller about this and he kept trying to work with our local appraisers until we got an accurate appraisal which qualified us for this refinance . He never gave up on us and we will forever be grateful to him for believing in us . We can relax now and know we can pay off our mortgage in a few years at a great rate and monthly payment we can afford . Thank you Tracey Miller for your loyalty to your customers. Read MoreRead Less
Tom Faber
Tom Faber
551
Tracy did a great job keeping us in the loop, answering questions including a couple of follow up items after we were passed along to the support team process. Rocket Mortgage does a great job at customer service! The only regret was that Tracy was unable to get us tickets to a CAVs game at Rocket Mortgage arena (just kidding!)
Harry Robbins
Harry Robbins
551
My experience with Rocket Mortgage was easier than I ever could have imagine and made everything very simple. Tracy was very eager and knowledgeable about my refinancing.He answered all my questions and never hesitate to call me back.Thanks Tracy for all your help,glad you were the one that answered the my phone call.
Nancy Do
Nancy Do
551
Tracy was very patience guiding me through out the process. I could have not asked for a better loan representative.
Lori Opitz
Lori Opitz
551
I was extremely pleased with the service I received from Tracy. He walked me through every step of the process to refinance my home. When I needed to ask a question, Tracy was either immediately available to talk to me or returned my calls within a few short hours. I would recommend Rocket Mortgage and Tracy to anyone. Thank you for you excellent service!
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