Tyler was very professional and very helpful in the whole process.
Steve Wong
Steve Wong
551
I was apprehensive at first, giving up all my personal financial information. Reading his reviews was reassuring. I hope this will help others. Tyler is very efficient and follows up until the loan is approved.
Noel Morin
Noel Morin
551
Tyler assisted us with a recent VA loan refinance and we were very pleased. The process was very efficient with most everything being done online. Importantly, Tyler was very accessible and responsive throughout the process. We are happy to have reduced our rate and monthly payments, and that the process was a pleasant one.
Larry Spece
Larry Spece
551
very knowledgeable, helpful, and thorough through the whole process
Patti Burdeaux
Patti Burdeaux
551
Tyler was very helpful. He was available to answer any questions or concerns I had. He kept me informed of the process as we worked through my loan. And he acted as go between for the different parties/offices involved. I appreciate his kindness and knowledge.
James Basilico
James Basilico
551
Tyler was awesome to work with...from start to finish. I was also able to work w/ Tyler to pass along a few other leads for Rocket Mortgage.
Kim B. Smith
Kim B. Smith
551
Tyler was extremely accommodating throughout the process of refinancing our home. Our questions were promptly answered and he ensured we understood each step of the way. Our closing went smoothly and now we are totally refinanced and could not be happier we chose Rocket Mortgage!
Milena Yang
Milena Yang
551
Tyler was great! He is very knowledgable and he patiently shepherded me through the process and was a pleasure to work with.
David Yang
David Yang
551
I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) ...I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) Tyler refused to give up and got us a great deal that took advantage of the market conditions. Rocket Mortgage/Rocket's online mortgage and closing process was excellent as usual and even with the COVID outbreak we just had a no-contact closing process that was as great virtually as in-person. All of our loans are now with Rocket Mortgage and Rocket.Read MoreRead Less
Mike Ballough Sr
Mike Ballough Sr
551
Tyler made the refinance as painless as possible. Truly a great experience.
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