very knowledgeable, helpful, and thorough through the whole process
Patti Burdeaux
Patti Burdeaux
551
Tyler was very helpful. He was available to answer any questions or concerns I had. He kept me informed of the process as we worked through my loan. And he acted as go between for the different parties/offices involved. I appreciate his kindness and knowledge.
James Basilico
James Basilico
551
Tyler was awesome to work with...from start to finish. I was also able to work w/ Tyler to pass along a few other leads for Rocket Mortgage.
Kim B. Smith
Kim B. Smith
551
Tyler was extremely accommodating throughout the process of refinancing our home. Our questions were promptly answered and he ensured we understood each step of the way. Our closing went smoothly and now we are totally refinanced and could not be happier we chose Rocket Mortgage!
Milena Yang
Milena Yang
551
Tyler was great! He is very knowledgable and he patiently shepherded me through the process and was a pleasure to work with.
David Yang
David Yang
551
I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) ...I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) Tyler refused to give up and got us a great deal that took advantage of the market conditions. Rocket Mortgage/Rocket's online mortgage and closing process was excellent as usual and even with the COVID outbreak we just had a no-contact closing process that was as great virtually as in-person. All of our loans are now with Rocket Mortgage and Rocket.Read MoreRead Less
Mike Ballough Sr
Mike Ballough Sr
551
Tyler made the refinance as painless as possible. Truly a great experience.
April Willis
April Willis
551
Tyler was very kind but above all else he was quick and responsive in helping me through from the first contact to the final steps of closing my new mortgage!
Danielle Minton
Danielle Minton
551
Nice friendly and very professional was a pleasure working with Tyler he got us refinanced in no time. He addressed all my concerns and was very personable! What a great way to do business. Thanks
Jesús J. Rodríguez
Jesús J. Rodríguez
551
Tyler was my first contact with Rocket Mortgage, his approach in determining my needs was very professional, empathetic and focused. Over several days in late October 2019 we were able to work our way through all of the paperwork and considerations for this big step that was to be undertaken. Once he did all he could he passed us on to an the next person in the line. His dedication and approach ...Tyler was my first contact with Rocket Mortgage, his approach in determining my needs was very professional, empathetic and focused. Over several days in late October 2019 we were able to work our way through all of the paperwork and considerations for this big step that was to be undertaken. Once he did all he could he passed us on to an the next person in the line. His dedication and approach helped the whole process go smoothly and resulted in a successful loan contract which was a God sent for our family financial health. Much appreciated for your helpfulness and cheery disposition.Read MoreRead Less
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