Vance Presson

Detroit, MI

NMLS 1742388

President's Club Banker

Vance's Reviews

Jane Kirkpatrick
Vance helped us with every step of the process with great patience! He is a big asset to your company and we will recommend him to our friends.
Sophia Jenrich
Vance was thorough, helpful, and answered any questions that I have. He was honest and really advocated for my husband and I. Just recommended him to a cousin! Vance is definitely someone we will keep in mind to work with in the future.
Matthew Johnson
Vance was instrumental in helping me through a complicated refinance. Recommend wthout reservations!
Margaret McGaughey
I feel Vance did a great job in helping me. I have never done this before alone and it was scary, but he was patient and helpful.
Kathy Shawgo
Vance’s professionalism, calm manner, and expertise is outstanding. All my questions and concerns were addressed in a timely and friendly manner even when I was having a freak out moment. Now that everything is complete I miss talking with him. Thank you Vance for your assistance with this process and being there. You rock!
Rick Sorrell
Very helpful. Answered all our questions. Made process easy.
Kathy Knight Saveland
Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow ...Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow learner at cell-phone usage, he kept encouraging me with positive remarks and never made me feel inadequate or slow. I really appreciated his good humour and patience. And, after the application was complete and after closing, he was available for guidance when I had a question.
Vance is truly an asset for Rocket Mortgage/Rocket Mortgage and their clients. I feel so fortunate that he answered the phone when I first called. He made the entire process a pleasure!Read MoreRead Less
Timothy Hampton
Vance did an awesome job with us. He was so efficient in helping us through the entire process. He was very friendly, very knowledgeable, and he made it so easy for us. It was such a pleasure working with him.
Dave Merrill
I was very satisfied with my experience. The best part was the interface with Vance Presson and the rep that visited my house to close the loan. The personnel in between the opening and closing were good. There were two 3 day delays that I was not warned of ahead of time. Personally, I would have preferred a single point of contact throughout the process. Additionally, I would have thought ...I was very satisfied with my experience. The best part was the interface with Vance Presson and the rep that visited my house to close the loan. The personnel in between the opening and closing were good. There were two 3 day delays that I was not warned of ahead of time. Personally, I would have preferred a single point of contact throughout the process. Additionally, I would have thought a hard copy of the signed documents would have automatically been sent to me. I have requested a hard copy be provided If all your employees are like Vance, you will run the competition out of business.Read MoreRead Less
Michael Ringel
Good experience and very simple and painless process working with Vance