Victoria was so helpful in reviewing options for a mortgage refinance. She explained everything well and helped us make an informed decision. She was incredibly responsive and so kind!
Bob Rigdon
Bob Rigdon
551
Victoria was awesome to work with! She was professional,knowledgeable,personable, and very patient! Process went much quicker than anticipated. I give her the full 5 stars plus!
denise Rucker
denise Rucker
551
Victoria was very nice and professional. I would recommend Rocket Mortgage. Everyone on her team was professional knowledgeable, and very helpful.
Tara Smith
Tara Smith
551
Victoria was the most helpful agent to me as this was my first time doing anything like this. I explained how I had lost my husband who was always the one to handle things like this. Victoria took her time walked me through every step helped me find house insurance, checked in with me always answering my questions and emails promptly and never made me feel like I was bothering her! I would ...Victoria was the most helpful agent to me as this was my first time doing anything like this. I explained how I had lost my husband who was always the one to handle things like this. Victoria took her time walked me through every step helped me find house insurance, checked in with me always answering my questions and emails promptly and never made me feel like I was bothering her! I would recommend her absolutely 100%!Read MoreRead Less
John Kosachook
John Kosachook
551
Victoria was the most helpful agent I've ever worked with. She is very knowledgeable, patient, and always willing to assist you. Because of her hard work I was able to get a closing date within 11 days! Completely to my satisfaction I might add. Plus, on numerous occasions she got back to me on phone calls within 5-10 minutes. Now, that just doesn't happen in today's business world. Victoria ...Victoria was the most helpful agent I've ever worked with. She is very knowledgeable, patient, and always willing to assist you. Because of her hard work I was able to get a closing date within 11 days! Completely to my satisfaction I might add. Plus, on numerous occasions she got back to me on phone calls within 5-10 minutes. Now, that just doesn't happen in today's business world. Victoria is a diamond in the rough. Thank you, Victoria!Read MoreRead Less
Meghan Duvall
Meghan Duvall
551
Absolutely excellent agent. Victoria is friendly, patient, and honest. We knew what to expect and how to proceed every step of the refinance process. When we did have questions she was available and helped us. I have no regrets.
Pam Cline
Pam Cline
551
Oh My Gosh! Where To Begin. Victoria Had Not Only Been our ONE IN A MILLION Loan Specialist. She Became Our Long Distance Friend. Victoria Was Honest, Trustworthy, Most Of All So Comfortable to work With. She ALWAYS Returned ALL Our Text/Phone Calls With ANY Of Our Concerns. I Would DEFINITELY Refer her In A Heart Beat. Thank you Victoria and God Bless.
Sherry Turner
Sherry Turner
551
Thank you Victoria for all your help with my mortgage. My house had been paid off for a long time. But after a divorce I realized I needed some help. The thought of taking out a mortgage again scared me to deaf! I'm so thankful you called me. I was just inquiring on Facebook and you was the first person to call me. From then on my phone and mailbox was filling up with other companies texting ...Thank you Victoria for all your help with my mortgage. My house had been paid off for a long time. But after a divorce I realized I needed some help. The thought of taking out a mortgage again scared me to deaf! I'm so thankful you called me. I was just inquiring on Facebook and you was the first person to call me. From then on my phone and mailbox was filling up with other companies texting ,calling and mailing their packages. The other companies I talked to was pushy , and was rushing me to make a instant decision now . Really stressing me out. Victoria gave me the information . She understood this was not a decision I could rushed into being a single women. She locked me into a rate and gave me the time to look around and check with my local banks. She stayed in touch & was there for me to answer any questions. She walked me through the whole process right to closing. Thank you so much I would recommend you highly to any friends r family .Read MoreRead Less
Mary Williams
Mary Williams
551
I had no idea what to expect when I hit send for my Rocket Mortgage inquiry. I received so many calls starting at 8 am EST, and hit ignore until the one call I finally took. It was Victoria. From the minute I heard her voice, I knew I could trust her. We connected immediately, and she guided me through the process. She was easily accessible, and her team behind the scene took care of every ...I had no idea what to expect when I hit send for my Rocket Mortgage inquiry. I received so many calls starting at 8 am EST, and hit ignore until the one call I finally took. It was Victoria. From the minute I heard her voice, I knew I could trust her. We connected immediately, and she guided me through the process. She was easily accessible, and her team behind the scene took care of every detail. We literally closed in 30 days. I will say I had my sh*t together as far as documentation was concerned, but this team was stellar. I would use Victoria again, and I would feel 100% confident recommending her to family and friends.Read MoreRead Less
Michael Beck
Michael Beck
551
Victoria was great to work with. She went through all my options on what I could do and what made the most sense to do. She was very helpful and worked with me to make the best decision. I would highly recommend her!
Megan Mae
Megan Mae
551
Victoria was stellar! I called on a whim just assuming I would get someone on the phone who couldn't do their job, was I WRONG. Victoria was straight forward, clear, easy to understand, patient, and most importantly KNOWLEDGEABLE. Victoria was very communicative and so kind. She NEVER tried to sell me anything or push me into signing or applying for something I didn't need. She ran the numbers , ...Victoria was stellar! I called on a whim just assuming I would get someone on the phone who couldn't do their job, was I WRONG. Victoria was straight forward, clear, easy to understand, patient, and most importantly KNOWLEDGEABLE. Victoria was very communicative and so kind. She NEVER tried to sell me anything or push me into signing or applying for something I didn't need. She ran the numbers , gave me the info and clearly told us that refinancing would not help us. She told the truth instead of getting us further into debt. I give the whole experience 5 stars. Highly recommend Victoria.Read MoreRead Less
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