Very professional and kept us well informed throughout the refinance. I wish everyone could answer questions the way she did made understanding the process very easy thanks.
Scott Green
Scott Green
551
Vlora was quick to respond to any questions and did a great job to keep me up to date and get what I needed. I would recommend her
Herman Cooper
Herman Cooper
551
I was truly impressed with her listening skills and her response to all of my con
Norwood Hux
Norwood Hux
551
found this young lady to be very knowledgeable of the product patiant with my ramblings but always steering us back on course she is a competent asset and should be groomed for a higher role in your organization .
Ed Baugh
Ed Baugh
551
Vlora was prompt, polite and professional. She made the process smooth and efficient, as well as kept us informed throughout the process.
Erica Green
Erica Green
551
Vlora was amazing! When our current bank that had our construction loan tried to triple our closing costs we knew we had to look elsewhere. We were so pleased with the service from Vlora and how quickly she answered all of our questions. Rocket Mortgage did a fantastic job with the closing costs and we were left wondering why we have never used them in the past on our old home. The closing was...Vlora was amazing! When our current bank that had our construction loan tried to triple our closing costs we knew we had to look elsewhere. We were so pleased with the service from Vlora and how quickly she answered all of our questions. Rocket Mortgage did a fantastic job with the closing costs and we were left wondering why we have never used them in the past on our old home. The closing was done at our house on our schedule which is unheard of. The whole process from start to finish was less than 30 days because we were quick to gather information. If you can input things quickly, answer questions and phone calls and be accommodating to appraisers and closing officers this is the best company to work with. Never needed to take time off work to finalize our loan. I have since referred Rocket Mortgage to everyone I know and will continue to use them in the future. Read MoreRead Less
Kenny Thurston
Kenny Thurston
551
She was very pleasant to deal with and made things very easy ... Was a little drawn out with things being required on the house ... Would refer others to her specifically ...
Dennis Artimisi
Dennis Artimisi
551
My Name Is Dennis Artimisi and I wanted to let everyone know how much I appreciated Vlora and her expertise and knowledge in answering all of my questions. Vlora was with us every step of the way, even as we progressed thru different departments. She was always available to answer my questions and any issues I was having getting documents in order. She was pretty much like a best friend and we ...My Name Is Dennis Artimisi and I wanted to let everyone know how much I appreciated Vlora and her expertise and knowledge in answering all of my questions. Vlora was with us every step of the way, even as we progressed thru different departments. She was always available to answer my questions and any issues I was having getting documents in order. She was pretty much like a best friend and we even made a connection thru our dogs. We each had a Miniature Pomeranian. Hers was 6 months old and mine was going on 3 years. We shared photos of them with one another and enjoyed lots of laughter on the phone as our little fury side of the family is a laugh a minute. Our spouses shared with us as they saw all of the photos. Even though we far apart, Rocket Mortgage in Detroit and myself in Birmingham it felt as though I was sitting at her desk. Her great personality and to go along with her professionalism was a true Blessing. She made me feel so comfortable and a part of the process. One day we will go back to Michigan and make it to Rocket Mortgage in Detroit and I will introduce my Pom, Miss Allie to her Pom, Miss Foxy. Vlora is truly a Delight to work with and Rocket Mortgage is the place you need call when you need customer care with a smile and beyond. You won't be disappointed and you will get the same kind of care throughout the duration of your loan. Thank you so very much Vlora and Rocket Mortgage!!!Read MoreRead Less
Sherry Duncan
Sherry Duncan
551
Vlora guided us through the process of refinancing our house recently. She was proactive and helped me stay motivated as I gathered all the information needed. I always looked forward to hearing from her as she was always very pleasant.
Lisa Hellyer
Lisa Hellyer
551
Vlora was always kind and helpful when helping me close my loan. She walked me through the entire process from start to finish and made sure all my questions were answered.
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