Very responsive, got my refinance moving within days when other companies left me waiting for responses for weeks.
Kyle Coen
Kyle Coen
551
Xavier was awesome. Always makes sure you have all the info you need.
Steve Russell
Steve Russell
551
Xavier's focus on customer satisfaction through exceptional service and speed were excellent. Enjoyed working with him.
Mackenzie Abel
Mackenzie Abel
551
We had a great experience working with Xavier. He was very kind, knowledgeable, helpful, and accessible. It was nice having a point of contact throughout the process of our refi.
Kolbe Bones
Kolbe Bones
551
Xavier was very helpful the night I was looking to refi. he was very attentive and stayed late on the phone with me.. I did make a mistake with my address that Xavier was able to fix without any delay. The loan was turned around very quickly thanks ot the professionalism and knowledge from Xavier. he was a pleasure to work with.
Connie Waite
Connie Waite
551
Xavier was great answering our questions and working with us to submit all the paperwork we had to do. We trusted him and never regretted it.
Omar Van Rooyen
Omar Van Rooyen
551
From the initial contact to the final closing, Xavier was involved the entire way. It was easy to reach him and talk with him whenever we wanted. We felt he went above and beyond to get our refinance loan approved and closed in a very short amount of time. He explained every step along the way. Easiest process we've ever done!
Brandon Clodius
Brandon Clodius
551
Xavier is awesome!! Quick, knowledgeable, and very helpful. I highly recommend him for any mortgage needs!
Tammy Makara
Tammy Makara
551
Always very polite and willing to help!! Whatever we needed he went the extra mile to make sure we were taken care of. Xavier is very good at his job but mostly he is a good person, and that is what made our experience with Rocket Mortgage so easy and stress free.
Chloe Tobin
Chloe Tobin
551
Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience.Read MoreRead Less
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