Yale handled our account expeditiously. We found him to be very easy to understand as he explained the process as well as very pleasant in communicating with us.
Pam Butler
Pam Butler
551
Professional, very interested in our needs ... highly recommend him.
Roosevelt Diggs Jr.
Roosevelt Diggs Jr.
551
Yale was very knowledgeable about the housing market and my situation. He was very quick to respond to my questions and provided excellent advice.
Dan Wilson
Dan Wilson
551
Yale did everything he could to help us during our refinance of our home, we have nothing but good things to say about Yale. He was always helpful and knowledgeable during our process he deserves 10 stars.
Johnny Moore
Johnny Moore
551
I could not have had any better help and care than I had with him. I was so impressed with his ability to get things done in a timely manor. He was very kind and helpful in every way and with all my questions he had great pride in finding me the answer I needed. Thank you very much..
Jennifer Cabrera
Jennifer Cabrera
551
Yale provided excellent customer service and was very responsive and knowledgeable to help with our questions along the way. We highly recommend him!
Charles Champlin
Charles Champlin
551
He was kind, courteous and above all, he explained ALL of my options to me in language I could understand. And when I made a change of the amount, he never stopped trying to help me.
Larry Palmer
Larry Palmer
551
Yale did a wonderful job for me. He took the time to explain things I did not understand. Even though my contact started out as Rocket Mortgage and changed to Rocket, Yale never left me hanging or in doubt about anything. In my previous loan experience , the company contacted me when they wanted something , and after the loan closed , all I heard from then was a monthly bill. Couldn't ask for ...Yale did a wonderful job for me. He took the time to explain things I did not understand. Even though my contact started out as Rocket Mortgage and changed to Rocket, Yale never left me hanging or in doubt about anything. In my previous loan experience , the company contacted me when they wanted something , and after the loan closed , all I heard from then was a monthly bill. Couldn't ask for any better service. Thank you.Read MoreRead Less
Lee Riffe
Lee Riffe
551
Very thorough and knowlegable
Shelly Yaroch
Shelly Yaroch
551
Great experience. Was very detailed with going thru the process of refinancing my loan. It was a quick and easy experience.
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