Yale Rosen

Phoenix, AZ

NMLS 1496955

Triple Crown Banker

Yale's Reviews

Brad Bicknell
Yale was able to very effectively explain to me the advantages of taking out a new loan, with the advantages and the necessary steps to complete the process.
He was able to respond to some questions I had with useful information to help me make my decision, and then he walked me through the process, which turned out to be very easy.
I highly recommend Rocket Mortgage and Yale when considering a new ...Yale was able to very effectively explain to me the advantages of taking out a new loan, with the advantages and the necessary steps to complete the process.
He was able to respond to some questions I had with useful information to help me make my decision, and then he walked me through the process, which turned out to be very easy.
I highly recommend Rocket Mortgage and Yale when considering a new loan!Read MoreRead Less
Rao Mustang
Yale was extremely helpful with getting me through the home refinance process. He provided options and made sure I selected the best loan available. He consistently kept me updated on the progress. All questions and concerns were addressed to my fullest satisfaction. Excellent customer service!!! I recommend Yale to anyone who's looking for a home loan.
John Nelson
Yale was very helpful, from I first contacted by him. Everything he said was done and he kept me updated on where my loan was moving along.. thanks Yal
Rick Smaltino
Not a lot of communication towards the end of the process.
Yale Rosen
Reply from Yale Rosen:

Hey Rick,

I appreciate your review and efforts in our process. It is my goal to effectively communicate with each and every client throughout our process. We are encouraged to return all business contacts within 24 business hours to ensure a seamless experience. I’m sorry if there were any opportunities to communication further with you. Once I approve your loan offer and send your loan to our ...Hey Rick,

I appreciate your review and efforts in our process. It is my goal to effectively communicate with each and every client throughout our process. We are encouraged to return all business contacts within 24 business hours to ensure a seamless experience. I’m sorry if there were any opportunities to communication further with you. Once I approve your loan offer and send your loan to our underwriting team, your loan is assigned to our communications team who provides you with updates on behalf of our underwriting team. We have a unique process where our skilled and trained individuals work primarily on certain areas of the loan process to ensure the best experience. However, if you need me, please do not hesitate to reach out as I’m only an email or a phone call away. Thank you so much for your review, we appreciate your business.Read MoreRead Less

Valerie Gunter
Yale answered all our questions promptly during our refinancing and explained things very well.
John Black
Yale was very helpful and responsive. He followed through with most of my requests and was knowledgeable.
Juanita Womack
Yale was very Courteous. He did understood my need for the refinance loan and took care of business. Thank you Yale for your excellent customer service.
Eddie Smith
Yale was very patient and informative. Without hesitation, whenever I asked, he calculated many different options for me to consider.
Charles Stains
YALE DID A GREAT JOB, KNOWABLE, GREAT PERSONALTY, TREMENDOUS AT LISTENING , QUICK AT ANSWERING QUESTUONS.
Debra Thomas
Yale provided guidance throughout the process. Very patient and understanding.