Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

Page 41 of 264
Shawtann Whitson
Shawtann Whitson

Shawtann Whitson
Rocket Mortgage - Refinance Team
68 Reviews
Victoria Sirotzki

"I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks ...I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks I spoke to said within the 1st few minutes that no you don't qualify for a construction loan, no one actually stop to ask what I was trying to do with it. But he stopped to ask what I was trying to accomplish and then told me that what I really needed was something totally different than a construction loan and now I am starting to build my house because he took 10 minutes out of his day to find out what I needed ."

Jake Williams
Jake Williams

Jake Williams
Rocket Mortgage - Refinance Team
68 Reviews
Patricia Allen

"If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. ...If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. As I expressed to you today, I expected the same old run around waste of time service I usually get when inquiring about refinancing. Thank you for going above and beyond to be of service to me. Best Regards, Patricia Allen"

Ashawn Butler
Ashawn Butler

Ashawn Butler
Rocket Mortgage - Refinance Team
67 Reviews
Sharon Mills

"I would GIVE him 5 stars and I mean 5 being the very best. He was very informative, knew his business, kind and patient. He answered all my questions with real answers. He is an asset to your ...I would GIVE him 5 stars and I mean 5 being the very best. He was very informative, knew his business, kind and patient. He answered all my questions with real answers. He is an asset to your company and there should be be more people like him in this world. I would do business with him anytime."

Chris Haneline
Chris Haneline

Chris Haneline
Rocket Mortgage - Refinance Team
67 Reviews
Jamie Ballard

"Great communication. I have a toddler so it is hard to get to the phone but he always left me detailed messages and was available when I called. Very pleasant and helpful."

Gene Hightower
Gene Hightower

Gene Hightower
Rocket Mortgage - Refinance Team
67 Reviews
Donnie Kaepplinger

"Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the ...Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the refinance accomplished and always willing to give a helping hand. His knowledge in the industry and drive to get the job done is something you don't see in mortgage lending and I am truly blessed to have the opportunity to work with him."

Mallory Hughes
Mallory Hughes

Mallory Hughes
Rocket Mortgage - Refinance Team
67 Reviews
Al Pratt

"Mallory was very professional, involved and kept up with the entire loan process. "

Joe Kruse
Joe Kruse

Joe Kruse
Rocket Mortgage - Refinance Team
67 Reviews
Keri Teach

"Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!"

Adam Mallah
Adam Mallah

Adam Mallah
Rocket Mortgage - Refinance Team
67 Reviews
Lucy Ogando

"Adam, was super helpful throughout my mortgage refinancing process, which was surprisingly quick and easy. Rocket Mortgage has the process down to a science. I closed in less than a month's time. "

Jerome Robinson
Jerome Robinson

Jerome Robinson
Rocket Mortgage - Refinance Team
67 Reviews
Cheryl Virtue

"Jerome is the best counselor ever. He is very friendly and courteous."

Kelvin Smith
Kelvin Smith

Kelvin Smith
Rocket Mortgage - Refinance Team
67 Reviews
Tom Wafer

"Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every ...Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every step of the way. Following him was as easy as anything I have ever experienced. Quite a leader indeed. Please, if you need anything to do financing, refinancing don't hesitate to contact him. Tom Wafer, Clayton, Ohio."