Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Jacqueline Slayton-Roshell
This is the second time in two years I’ve had the pleasure of working with Jill, she is awesome, very knowledgeable about her job, a very intelligent and nice person to work with. Jill takes the time to answer your questions and make sure you understand everything that is going on .Keep up the good work Jill and God Bless JR
Sharon O'Hara
Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us.

Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home.

Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!Read MoreRead Less
Cynthia McCloskey
Highly recommend Jill Patel to help with mortgage and refi's. She is very attentive to all detail and was truly great to work with all the way though this process. It is stressful and she took charge and took the lead and made our part seem very easy and much less stressful! She is so kind, and appears to work around the clock to get the job done. She always answered us right away no matter ...Highly recommend Jill Patel to help with mortgage and refi's. She is very attentive to all detail and was truly great to work with all the way though this process. It is stressful and she took charge and took the lead and made our part seem very easy and much less stressful! She is so kind, and appears to work around the clock to get the job done. She always answered us right away no matter the time! She was wonderful!Read MoreRead Less
Alberto Belt
Jill was incredible from our first interaction, all the way throughout the process and even after closing! She modeled and described our options (I.e. 15-20-30 yrs), she worked through the pros and cons of each option with us and once we chose, she clearly articulated the steps in the process. Throughout the process she communicated with us frequently to help gather the documents and to keep us ...Jill was incredible from our first interaction, all the way throughout the process and even after closing! She modeled and described our options (I.e. 15-20-30 yrs), she worked through the pros and cons of each option with us and once we chose, she clearly articulated the steps in the process. Throughout the process she communicated with us frequently to help gather the documents and to keep us informed. There were no surprise; what Jill modeled and told us we should expect is exactly what we got! And while we are incredibly happy with our rate, it's Jill's knowledge, attention to detail and incredible customer service that made this an outstanding experience for my wife and I. She made us feel special but I have a feeling she does this for all her clients!!Read MoreRead Less
Retta Mefford
Jill is the best person to work with when refinancing. She is professional,patient,and super helpfull during the process. She treats you like your a family friend. I have asked her to help me and my family refinance 4 times now over the past 2 years. I could not be happier.
Kim Rebh
Jill was prompt to reply to my questions during the process of refinancing my home. She knows what she is doing. I have referred he to a close friend in the event they choose to refi. I am confident Jill is capable of handling any transition that comes her way!
Thanks again Jill, I’m glad you answered the phone when I made my first call.
Missy James O'Brien
Excellent to work with. Good communication.
William Hurley
Jill was very professional and helpful during our loan process. She followed the loan and kept us updated in a timely manner. Best loan experience I have ever had.
Brian O'Brien
Jill has been a breath of fresh air to work with- her commitment to us and her professionalism was simply outstanding - we have refinanced with her twice - from the beginning she said she would commit to informing us the change in the market and that commitment was met-
Debra Bush
Jill was fantastic! I was apprehensive about the process and nervous about refinancing. Jill was there for me via email Daily . Rocket Mortgage made the process so easy and I’m so thankful I went for it! My family is in such a better financial position right now and I have Jill and Rocket Mortgage to thank for it:)..