Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Norman Boswell
We really enjoyed working with Jill to refinance our home. She found the best plan to suit us an expedited the procedure easily and painlessly. She is an excellent public relations person. We would recommend her to our friends. She is one of the nicest folks we' met in a long while. Thank you for having her on your team.
Constance Wright
Jill’s professionalisms and customer service was so refreshing. She was deliberate in her explanations, and patient regarding our questions! Awesome experience with her!
John Strohm
Easy to work with. Patient , very knowledgeable . Everything went smoothly. Would definitely recommend
Kari Cunningham-Otieno
Jill was very helpful, responsive, and friendly during this process. I had been putting off exploring refinancing my mortgage, but there was a reason Jill and I connected that particular day. She listened to what I was paying on my 30-year loan and how I was paying extra to cut down on principal. She swiftly explored options within Rocket Mortgage and found a solution that allowed me to pay the ...Jill was very helpful, responsive, and friendly during this process. I had been putting off exploring refinancing my mortgage, but there was a reason Jill and I connected that particular day. She listened to what I was paying on my 30-year loan and how I was paying extra to cut down on principal. She swiftly explored options within Rocket Mortgage and found a solution that allowed me to pay the same amount I had been paying, but would allow me to pay off the loan in 15 years instead of the 24 years I had remaining on my original loan. This will save me nearly $70,000! I am forever grateful for Jill and the team was effective and efficient with the entire refinancing and closing process. I recommend highly Jill Patel and Rocket Mortgage. Thanks for everything!Read MoreRead Less
Bonnie Rapchak
Jill was superb to work with. She was knowledgeable of her industry and very helpful with any questions. If she was not able to assist she immediately was in touch with someone who was.
Jordan Trigg
Jill made me feel comfortable right from the start and basically let me pick the majority of the terms for my mortgage. I was almost shocked at how simple she made things! My previous experiences with other lenders made the process very stressful and it seemed as if I was working for them. This experience was not like that at all! Jill informed me of different options, answered any question I had,...Jill made me feel comfortable right from the start and basically let me pick the majority of the terms for my mortgage. I was almost shocked at how simple she made things! My previous experiences with other lenders made the process very stressful and it seemed as if I was working for them. This experience was not like that at all! Jill informed me of different options, answered any question I had, and provided tips for helping me save the most money! Jill and her team are the best I have worked with and will continue to do so in the future!Read MoreRead Less
Debbie Hargreaves
Jill Patel was amazing to work with! She had the heart of a teacher and took the time to explain the differences of a 15 year/30 year note and the advantages of a 15 year note. She was very friendly and always found time for our many questions. When we purchase our next home we will seek our Jill and Rocket Mortgage again. They are the best company we have ever worked with. Closing was just ...Jill Patel was amazing to work with! She had the heart of a teacher and took the time to explain the differences of a 15 year/30 year note and the advantages of a 15 year note. She was very friendly and always found time for our many questions. When we purchase our next home we will seek our Jill and Rocket Mortgage again. They are the best company we have ever worked with. Closing was just over 30 days as promised; seamless and not a single problem! We LOVED Rocket Mortgage and Jill Patel... Way to go Rocket Mortgage !Read MoreRead Less
Emmer Brown
I give Jill 5 stars, when I first applied on line of course I had no idea that I would even qualify but after receiving a call from Jill she walked me through the process from start to finish, answering all of my questions and explaining the next step. Jill always got back to me when I had other questions. I was extremely pleased working with her. My loan closed without any problems.
Andrew Jowett
Jill was very easy to work with and made the process simple. She was helpful and always called back when she promised she would.
Melissa DeRusha
She is great ! Super friendly , helpful and doesn’t pressure you at all. I have been working with her for a few years now.