Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Nancy LaMarca
From about 2 minutes after we submitted an information request to Rocket we were contacted by Jill. She was both pleasant and knowledgeable, a rare find in todays world. She went over every consideration after listening to our financial concerns. Over the next week or so she remained in contact with us and walked us through all the documentation, and helped two relatively electronically ...From about 2 minutes after we submitted an information request to Rocket we were contacted by Jill. She was both pleasant and knowledgeable, a rare find in todays world. She went over every consideration after listening to our financial concerns. Over the next week or so she remained in contact with us and walked us through all the documentation, and helped two relatively electronically challenged individuals through the submission process. For that she demonstrated exceptional patience and focus. I do not know if everyone at Rocket is as skilled as she is, but she is certainly a remarkable ambassador for the company and an instant friend. Thank you Jill!
Andy and Nancy La MarcaRead MoreRead Less
Monty Kelley
Jill is the kindest and professional person I have ever dealt with in any transaction in my life. She takes the time to understand your needs and will make your experience with rocket mortgage result in a positive experience. Thank you Jill for being there through the process.
Beth Isaacs
Very impressed with Jill's quick responses to all my questions and how fast the whole process is moving. I'm not real tech savvy, so Jill walked me through the online application and was so patient with me. Her texts and phone conversations are always cheerful and very professional. Love her energy and helpfulness.
Tammy Forrett
Jill made it possible for us to lower our mortgage payment and paid off all of our credit cards, which gave us a clean slate. She even went through my daughter because I am not technology inclined. Needless to say she has any of our future business!
Amy Webb
Jill worked with my husband and I to find the best use of the equity we have in our home! She was very insightful and honest with us and we greatly appreciate that! Highly recommend her to anyone looking for guidance!
David Mosca
My husband and I were looking for a home equity loan but Jill educated us regarding a refinance verse home equity loan. She is very knowledgeable and knows her business, process was very easy and fast. She is very easy to work with and very personable, in the end we did refinance vs home equity thanks to Jill's knowledge.
Ed Bianco
Jill was a great pleasure to work with. she is very professional and knows the business of financing. She gets what you really need without trying to up sell you into something you do not want or need. ROCKET MORTGAGE should be honored to have her on there team. Thanks Ed Bianco
Terri Hojnacki
Ms. Patel has been so easy to work with. She's knowledgeable and has answered all of my questions thoroughly. I initiated this process to just get a few questions answered and she was able to get me approval quickly even though my current bank couldn't.
Joseph Bernardo
Ms. Patel was extremely knowledgeable and helpful. She expedited my loan and put us in the best position possible given the current state of rising interest rates. I highly recommend her and will continue doing business with her with all my loan needs
Denise Winburn
I was just researching to see if I would be able to do a home equity loan. Ms. Patel call my phone and help answer my question n got the process started. It was so easy n fast. I`m so impressed with this company n Ms. Patel. She was amazing n very helpful as well as knowable. I really appreciate her customer service skills they were outstanding as she was!!!!! Best experience ever.Thank you ...I was just researching to see if I would be able to do a home equity loan. Ms. Patel call my phone and help answer my question n got the process started. It was so easy n fast. I`m so impressed with this company n Ms. Patel. She was amazing n very helpful as well as knowable. I really appreciate her customer service skills they were outstanding as she was!!!!! Best experience ever.Thank you sooooo much!!Read MoreRead Less