Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Dale Hall
I had the absolute pleasure of dealing with Jill on an age old issue with the title to my home. It was an unresolved county court house entry from 2006. Normally this would take weeks if not a full month to get resolved. This magic woman brought up my file, immediately saw the problem and contacted everyone necessary to get this taken care of in two days. That's right two days. If anyone is ...I had the absolute pleasure of dealing with Jill on an age old issue with the title to my home. It was an unresolved county court house entry from 2006. Normally this would take weeks if not a full month to get resolved. This magic woman brought up my file, immediately saw the problem and contacted everyone necessary to get this taken care of in two days. That's right two days. If anyone is looking to buy a home and does not use this woman, then you are not getting the best that is out there. She is fantastic and I was extremely lucky to have her answer the phone when I called. Jill thank you again. I am very happily married but I love you. Great Job!!!! Read MoreRead Less
Joan Pegram
She provided excellent customer service. I felt comfortable going through the loan process because she took time to answer my questions as well as made recommendations. I would have never thought about doing a 25 year loan. As result of doing great work and trusting her, I referred my Son and he is currently going through the process .
Gradimir-Marija Gvozdic
Amazing experience that I was provided with. Jill makes this refinancing process so easy that was stress free.
Strongly recommend Jill expertise to help new customers to achieve their personal goals with buying or refinancing property.
Julie Philippi
Jill is excellent to work with. She is on top of everything and kept me informed through the whole process. The hand-off from Jill to the next loan agent was seamless. She really helped make it easy.
Tito Armenta
First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls...First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls from the other institution requesting documents. Three months later due to family circumstances I needed to refinance again. I was expecting difficulties but Jill Patel was friendly and very helpful. During a difficult time the communication from Jill made it easy for me to concentrate on other things I needed to take care of. Thank you. Read MoreRead Less
Joe Blake
Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant ...Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant professional.Read MoreRead Less
Earl Ettienne
Awesome professional who acts with speed. I found her to be thorough, informative and pleasant. Would recommend her anytime
Andrew Manor
Jill was very knowledgeable, professional, courteous, and kind in helping me to refinance my home. She was very prompt in responding the all of the questions that I asked. Working for AT&T for over 30yrs, it reminded me of the service that we had to provide to our customers.
Al Gingras
This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my ...This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my recommendations about Rocket Mortgage and Jill to friends and family so they too can get excellent service as I did. Read MoreRead Less
Rob SB
Jill was very knowledgeable and professional. She answered all my questions and helped me understand and feel comfortable with the process.